Knowledge Management Specialist
3 weeks ago
Role and ResponsibilitiesCollaborate with key leaders to define data needs Develop and implement a comprehensive, innovative knowledge/content management structure to ensure the efficient dissemination of information across a broad spectrum of functions and users Drive the development and implementation of important information to improve service Develop comprehensive professional development to train employees to access and analyze data throughout the organization Develop strategies for long-term, sustainable systems to support the delivery of instruction Facilitate communication between stakeholders, successfully facilitating necessary negotiations Recommend, implement, and administer methods and procedures to enhance Knowledge Management operations Maintain currency of knowledge with respect to relevant curriculum, technology, marketing, and/or systems Gather data on user experience and implements plans of action to improve user experiences Provide general leadership, guidance, and support to relative team members in order to collaborate, give feedback, develop plans, and reach team and individual goalsWorking knowledge of ITIL framework. Prior Service desk experience a must Experience in online knowledge management, knowledge management tools Experience in Content writing and instructional design Exposure to similar role for a minimum of 1 Year. Experience of working in 24/7 environment. Experience with Excel, Access and other database programsExperience – Desirable 2 year or more experience in similar role. Experience on Desktop support, application supportSkills and Knowledge Strong interpersonal skills Accredited certification on Content Writing / Instructional design Accredited certification on Knowledge management is added advantage Excellent written and oral communication skills; demonstrated experience in the ability to communicate with, engage and inspire a wide range of audiences Ability to develop, plan and implement short and long-range goals Ability to keep current on technological developments/trends Ability to evaluate resources for applicability to projects Ability to write and deliver complex documents for sophisticated audience.
-
DTP/Presentation Specialist Sr Associate
2 days ago
New Delhi, India Acuity Knowledge Partners Full timeJob Title: DTP/Presentation Specialist Sr AssociateLocation:Gurgaon (work from office) Work hours:Rotational Shifts Department:Investment Banking Experience Level: 5-8 years 0-2 months' notice candidates preferred due to business need.Job Purpose Acuity is currently looking for dedicated and motivated individuals who have strong organizational and teamwork...
-
AI Specialist
3 weeks ago
New Delhi, India Cqube Enterpises Full timeAI Specialist (Storytelling & YouTube Knowledge Preferred)Important NoteOnly candidates who are comfortable with the below conditions should apply:Salary: ₹20,000 – ₹22,000 per monthNight Shift (Full-Time)Work from Office Only – Hyderabad LocationStrong Interest in YouTube & AI Video CreationIf you agree with all the above, WhatsApp your CV to 63055...
-
AI Specialist
1 week ago
New Delhi, India Cqube Enterpises Full timeAI Specialist (Storytelling & YouTube Knowledge Preferred)Important NoteOnly candidates who are comfortable with the below conditions should apply:Salary: ₹20,000 – ₹22,000 per monthNight Shift (Full-Time)Work from Office Only – Hyderabad LocationStrong Interest in YouTube & AI Video CreationIf you agree with all the above, WhatsApp your CV to 63055...
-
AI Specialist
3 weeks ago
New Delhi, India Cqube Enterpises Full timeAI Specialist (Storytelling & YouTube Knowledge Preferred)Important NoteOnly candidates who are comfortable with the below conditions should apply:Salary: ₹20,000 – ₹22,000 per month Night Shift (Full-Time) Work from Office Only – Hyderabad Location Strong Interest in YouTube & AI Video CreationIf you agree with all the above, WhatsApp your CV to...
-
Knowledge Based Specialist
3 weeks ago
New Delhi, India Ranger Technical Resources Full timePosition Summary:Our partner, a technology-led manufacturer operating at a national scale, is adding a Knowledge Base Analyst to bring structure, accuracy, and scalability to its internal technical support knowledge. The goal is to consolidate internal content into a single, reliable source within Salesforce so Tech Support agents can resolve customer issues...
-
Knowledge Based Specialist
3 weeks ago
New Delhi, India Ranger Technical Resources Full timePosition Summary: Our partner, a technology-led manufacturer operating at a national scale, is adding a Knowledge Base Analyst to bring structure, accuracy, and scalability to its internal technical support knowledge. The goal is to consolidate internal content into a single, reliable source within Salesforce so Tech Support agents can resolve customer...
-
Knowledge Base Content Manager
2 weeks ago
New Delhi, India AVASO Technology Solutions Full timeCompany Overview:AVASO Technology is a global leader in providing IT solutions and services, specializing in offering top-tier support and managed services. We are committed to delivering cutting-edge technology solutions to our clients worldwide. If you’re a passionate IT professional with hands-on experience in desktop support, join us at AVASO to help...
-
Knowledge Base Content Manager
2 weeks ago
New Delhi, India AVASO Technology Solutions Full timeCompany Overview :AVASO Technology is a global leader in providing IT solutions and services, specializing in offering top-tier support and managed services. We are committed to delivering cutting-edge technology solutions to our clients worldwide. If you’re a passionate IT professional with hands-on experience in desktop support, join us at AVASO to help...
-
QA/QC Specialist
3 weeks ago
New Delhi, India Total Infrastructure Management Solutions Full timeCompany DescriptionTotal Infrastructure Management Solutions (TIMS) is a Houston-based consulting firm specializing in asset integrity, engineering, and data management services for the pipeline industry. Our team comprises former pipeline operators, graphic designers, instructional designers, and AR/VR specialists with extensive leadership experience, which...
-
QA/QC Specialist
4 weeks ago
New Delhi, India Total Infrastructure Management Solutions Full timeCompany Description Total Infrastructure Management Solutions (TIMS) is a Houston-based consulting firm specializing in asset integrity, engineering, and data management services for the pipeline industry. Our team comprises former pipeline operators, graphic designers, instructional designers, and AR/VR specialists with extensive leadership experience,...
