Quality Assurance Manager

4 weeks ago

Chennai, India Sangat career management consultants Full time

In the capacity of a Quality Assurance Manager (Ecommerce backend testing), you will assume a pivotal role in guaranteeing the consistent delivery of top-tier products and services to our valued customers. Your core responsibilities will encompass the formulation and execution of quality assurance policies and protocols, the meticulous conduct of audits, and the comprehensive oversight of our entire quality management system.


Your unwavering attention to detail, analytical acumen, and adept leadership skills in motivating and guiding a team will be instrumental in upholding our steadfast commitment to excellence.


Quality Assurance Manager Responsibilities :

- Develop and implement quality assurance policies and procedures

- Plan and conduct quality audits and inspections

- Monitor and analyze quality performance and trends using statistical methods and tools

- Identify and resolve quality issues and non-conformities

- Coordinate and supervise quality testing activities

- Train and mentor quality assurance staff and other employees on quality standards and best practices

- Prepare and present quality reports and documentation

- Collaborate with other managers and departments to ensure quality integration and alignment

- Liaise with customers, suppliers, and regulatory authorities on quality matters

- Evaluate and recommend quality improvement opportunities and solutions

Quality Assurance Manager Required Skills :

- Strong knowledge of quality management principles, methodologies, and tools.

- Excellent leadership and team management abilities.

- Exceptional problem-solving and analytical skills.

- Excellent communication and interpersonal skills.

- Proficient in using quality management software and tools.

- Strong attention to detail and ability to work with complex data.

- Ability to prioritize tasks and meet deadlines in a fast-paced environment.

- Strong understanding of regulatory requirements and industry standards.

- Ability to influence and drive change across the organization.

- Continuous improvement mindset and a commitment to delivering exceptional quality.

Required Qualifications :

- Bachelor's degree in engineering, quality management, or a related field

- Certification in quality assurance or quality management (such as ISO 9000, CQE, CQM, etc.) is preferred

- Proven experience as a quality assurance manager or a similar role in a manufacturing or service industry

- Strong knowledge of quality assurance methodologies, tools, and standards

- Excellent analytical, problem-solving, and decision-making skills

- Proficient in MS Office and data analysis software

- Outstanding communication, interpersonal, and leadership skills

- Attention to detail and customer orientation

- Ability to work under pressure and meet deadlines

(ref:hirist.tech)

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