Network Security Engineer

4 weeks ago

Bengaluru, India Kiash Solutions LLp Full time

Must have:

The Roles and Responsibility of the Network & Security Support Engg covers the following guidelines for L2 level profiles:

- Network and Security engineer will have to provide primary Level-2/2.5 support for Incidents, Change and request tickets by troubleshooting / analyzing across Client network.

- Execute changes and periodic device upgrade, migration, integration activities along with senior engineers to start and work.

- Understanding vertical domain SOPs and manage environment as per defined SOPs.

- Coordinate with OEM for product related fixed, ensure high uptime and standardization of configuration in devices.

- Periodic Failover testing, execute corrective action as needed for high infrastructure uptime to support business.

- Support and implement, Create policies, Log and Data analysis, Configurations and Action of critical alert from SOC along with analysis and quick remediation.

- Network diagram update as per the land scape changes with new device & technologies.

- Attend regular internal and client meetings when at work.

- Work in 24X7 environment in rotational shift to support operation.

- Technology Domains/Verticals covered by the L2 Support Scope

- Routing (Cisco)

- Switching (Cisco / HP Aruba)

- Security (Firewall) (Cisco / Palo Alto / Fortigate and Checkpoint)

- Wireless (Cisco / Aruba)

- Email Gateway Security (Symantec)

- Web Proxy (Netskope)

- NAC (ClearPass Aruba)

- WAF (Radware)

- Microsegmentation (Color Tokens)

- Analytics and Management Tools (Algosec / Manage Engine / Solar Winds / FortiAnalyzer / Panorama, etc.)

The Key Skillsets/Expectations from the resources are as follows:

- Engineers should be a Graduate.

- L2 Engineer should have minimum 4 to 8 years of relevant work experience.

- Engineers should have Good Communications skills.

- Engineers should have good hands-on experience on Routing, Switching, Firewall (Cisco/FortiGate/Pali alto and IPS), Wireless LAN, Proxy Technologies, Load Balancing, Email Security, Cloud Security Technologies etc.

- Engineers will generate relevant MIS reports / technical artifacts on the problems reported time to time based on the requirement.

- Engineer will coordinate with team/ vendors for speedy call resolution.

- Engineers will do Call categorization/ updating / tracking till resolution.

- Engineers should have Positive service attitude with Strong Customer facing skills.

NOTE: L2 Engineer should have minimum 5 to 8 years of relevant domain specific technical work experience.

(ref:hirist.tech)

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