Senior - Technology Enablement
2 weeks ago
Job Description:
Location: Bangalore
Roles & responsibilities:
- Identify gaps and opportunities for improvements in Strategic Pursuits Group (SPG) automation, GenAI projects and roadmaps
- Direct support of pursuit team training, using, user troubleshooting of automation and GenAI tools as needed
- Support onshore stakeholders by taking accountability to drive technology-enabled projects across geographies
- Oversee strategic planning, coordination, and execution of technology-enabled projects on a day-to-day basis
- Lead strategic meetings with stakeholders and user groups to define technology-driven requirements and suggest further enhancements
- Manage and guide team members to achieve project objectives, providing support, feedback, and coaching as needed
- Documentation related to model design, testing, and implementation, as well as reports on model performance and improvements
- Develop strong knowledge of the firm’s Intranet portal, excellent navigation of the Pursuit Resource Center portal (Proposal GPS), and proficient in various software platforms used to support pursuits
- Work closely with other Proposal Writing, Pursuit Content, and Self-Service team members on technology enabled projects
- Demonstrate understanding of KPMG’s proposal process and proficiency in use of self-service tools to support internal clients and other team members
This role is for you if you have the below
Educational qualifications
BE / B.Tech / BBA / BCom / MBA Preferred
Work experience
- Graduates with 6-8 years for Senior/Team leader, Postgraduates with 4-6 years for Senior/TL with relevant industry experience in a similar role particularly in a professional services firm / third-party KPO/IT-BPO company/internal research/ Bid Management within key technology companies.
- Candidates with prior knowledge on Generative AI and AI use cases is preferred
Business Competencies
- Stakeholder Management – Proficient in identifying, engaging, and maintaining strong relationships with key stakeholders to ensure the needs and requirements are addressed. Additionally, this also includes:
─ Building and maintaining positive relationship with peers and different user groups, in ways that help to deliver the outcome on each technology project.
- Project Management - Demonstrate exceptional ability to plan, execute, and oversee projects from inception to completion, ensuring timely delivery, and alignment with strategic outcomes
- Collaboration & Teamwork - Excels in fostering a cooperative and inclusive team environment through effective communication and mutual respect. Adept at leveraging diverse skills and perspectives to achieve common goals, resolve conflicts, and drive collective success.
Technical Competencies / Process Area
- Data Gathering and Analysis - Skilled in objectively gathering, analyzing, and synthesizing information from diverse stakeholders and sources to provide meaningful and strategic outcomes.
- Technical Analysis - Prepares written documentation to transfer technical information about concepts, situations, products, services, or results to audiences with varying levels of technical knowledge.
─ Has practical knowledge of technical analysis or related principles
─ Understand the principles of GenAI and related tools
- Process Improvement - Proficient in dissecting processes, identifying areas of inefficiency, and assessing the potential impact of implementing new tools or functionalities to resolve pain points.
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