Executive – International Relations

2 weeks ago

New Delhi, India FLAME University Full time

Executive – International Office (Student Mobility Specialist) Location:FLAME University, Pune Reports to:Director, International OfficeRole Summary Responsible for managing all incoming and outgoing student mobility processes for international students, ensuring smooth logistics, regulatory compliance, accurate documentation, and positive student experiences.Key Responsibilities1. Incoming Students Manage pre-arrival coordination, immigration (FRRO/visa/C-Form/S-Form), housing, and induction logistics. Serve as primary contact for student support; conduct regular check-ins. Organize orientation/cultural events and maintain detailed student records. 2. Outgoing Students Maintain updated MIS/database of all outgoing students. Support applications, credit mapping, learning agreements, and visa documentation. Coordinate with Registrar/Program Office for transcripts and credit transfers. 3. Credit Mapping Track all mapping stages and ensure timely faculty/HoD approvals. Maintain version-controlled templates and archive all documentation. 4. SOP & Process Management Ensure adherence to all IO SOPs and maintain updated forms/templates. Identify process gaps and recommend improvements. 5. Communication & Logistics Manage communication materials, FAQs, fact sheets, and info kits. Support international delegations, visiting scholars, and students. Contribute to social media and visual content (e.g., Canva).Required Skills Strong operations and documentation skills Proficiency in Excel, PowerPoint, and digital record systems Clear written and verbal communication Attention to detail and compliance Ability to learn, adapt, and take ownershipKPIs On-time completion of mobility processes Zero-error documentation Student/partner satisfaction FRRO/visa/SOP compliance Process improvements initiated

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