Branch Head
2 weeks ago
Job Summary:
The Branch Head will be responsible for managing branch operations, driving sales and revenue growth, ensuring customer satisfaction, and leading the team effectively. The role requires a strong business acumen, leadership skills, and the ability to drive operational excellence.
Key Responsibilities:
- Develop and execute business strategies to achieve revenue and profitability targets for the branch.
- Lead, mentor, and manage the branch team to drive sales performance and operational efficiency.
- Oversee daily branch operations, ensuring compliance with company policies and industry regulations.
- Build and maintain strong relationships with clients, partners, and key stakeholders.
- Identify new business opportunities and implement sales initiatives to expand market presence.
- Monitor branch performance, analyze financial reports, and take corrective actions when necessary.
- Ensure high levels of customer satisfaction through effective service delivery and issue resolution.
- Manage branch budgets, cost control measures, and resource allocation efficiently.
- Drive process improvements and operational excellence to enhance productivity.
- Collaborate with internal teams to ensure seamless execution of business plans.
- Conduct market research and competitor analysis to stay ahead in the industry.
- Ensure adherence to compliance, legal, and regulatory requirements for branch operations.
Required Skills & Competencies:
- Strong leadership and team management skills.
- Excellent sales and business development capabilities.
- Proficiency in branch operations and financial management.
- Strong customer relationship management and negotiation skills.
- Ability to drive performance-based culture and achieve targets.
- Good understanding of market trends and competitive landscape.
- Effective problem-solving and decision-making abilities.
(ref:iimjobs.com)-
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