Cisco Mobility Product Tester

4 weeks ago

Bengaluru, India Randstad India Full time

Title : Cisco Mobility Product Tester.

Location : Bangalore.

Years Of Experience : 6-8 Years.

- Customer-facing experience.

- Previous customer support or TAC-style role experience.

- Proficiency in debugging and troubleshooting complex network issues.

- Mandatory Cisco Mobility product testing experience.

- Strong knowledge of PGW, SGW.

- Strong knowledge of AMF, PCF, SMF, UPF, UDM, SMI.

- Strong familiarity with Cisco Star OS.

- Familiarity with NSO, VNFM orchestration.

- Knowledge of Cisco DC platforms (N3K, N7K, N9K).

- Understanding with BGP, OSPF, LAN Switching, VXLAN.

- Programming experience with Python, Kubernetes, Robot Framework (preferred).

- Experience with Linux/Unix systems.

- DevOps knowledge.

- Proficiency with Cisco test tools (Lattice, Stargen, Calipers).

- Strong communication skills (written, verbal, and formal presentation).

- Experience in manual testing and solution testing.

- 2-3 years of experience in Cisco Mobility BU product engineering.

Suggested Qualifications : Expertise in 4G/5G technology.

Good to have / Not mandatory : CCIE certification in DC, Service Provider, or R&S.

- DevNet certification.

-CKA certification.

KRA Required :


Testing and Validation :


- Conduct thorough testing and validation of Cisco Mobility products, ensuring adherence to quality standards and specifications.


- Develop comprehensive test plans, scenarios, and scripts to cover various use cases and functionalities.


- Execute manual and automated tests to identify bugs, defects, and performance issues.


- Collaborate with product engineering teams to address identified issues and ensure timely resolution.


Customer Support and Interaction :


- Provide expert-level customer support by addressing queries, troubleshooting issues, and resolving technical challenges related to Cisco Mobility products.


- Interact directly with customers in a professional manner, understanding their requirements, and providing effective solutions.


- Utilize previous experience in customer-facing roles or TAC-style environments to enhance customer satisfaction and resolve complex network issues efficiently.


Technical Expertise :


- Demonstrate proficiency in debugging and troubleshooting complex network issues, with a focus on Cisco Mobility products.


- Possess strong knowledge of Cisco Mobility product architecture, including PGW, SGW, AMF, PCF, SMF, UPF, UDM, SMI, and familiarity with Cisco Star OS.


- Understand Cisco Data Center (DC) platforms such as N3K, N7K, and N9K, along with protocols like BGP, OSPF, LAN Switching, and VXLAN.


- Utilize programming skills in Python, Kubernetes, and Robot Framework to automate testing processes and enhance efficiency.


- Leverage expertise in Linux/Unix systems and DevOps practices to optimize testing environments and workflows.


Tool Proficiency :


- Exhibit proficiency in using Cisco test tools such as Lattice, Stargen, and Calipers to conduct comprehensive product testing and validation.


- Familiarity with NSO (Network Services Orchestrator) and VNFM (Virtual Network Function Manager) orchestration tools would be advantageous.


Communication and Collaboration :


- Demonstrate strong communication skills, both written and verbal, to effectively communicate technical concepts, findings, and recommendations.


- Conduct formal presentations to internal stakeholders and external clients, conveying testing results and insights clearly and persuasively.


- Collaborate closely with cross-functional teams including product engineering, development, and customer support to ensure alignment and achieve common goals.

(ref:hirist.tech)

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