Business Analyst

The Game Changers:

Australian Payments Plus (AP+) is here to shape the future of payments for Australia. We aim to deliver more innovation to Australia’s payments ecosystem, for the collective bnefit of Australian businesses, government and consumers.

Our solutions include Australia’s domestic debit network, real-time, data rich payments infrastructure, secure bill payments, digital identity verification, QR payments and experiences and open wallet solutions. It’s a new chapter with more possibilities.

Life @ AP+:

We are one connected team in pursuit of one inspiring purpose – to unite people and technology to power better experiences. Each of us has a part to play in making that happen. You’ll be encouraged to bring your big ideas forward and make a difference through your work. Taking steps forward in your career whilst still having room for fun, friendships, and flexibility in your daily life.

We’re driven by our core values: lead with heart, learn for tomorrow and live our legacy. A purpose like ours takes the inspired impact of an incredible team. Ready to change the game? We’re ready to help you do it.

The Purpose:

This role will be responsible for effectively bridging the gap between business needs and technical solutions, contributing to the overall success of projects and initiatives, by providing analysis and documentation of business and system requirements for assigned AP+ initiatives and projects.

Assessing new concepts against current systems and procedures, analyse stakeholder needs from and end-to-end perspective, engage internal and external clients through various facilitation techniques and mediums and provide high-quality, fit for purpose business analysis artefacts.

The core accountabilities of the role will include:

• Gathering requirements through the entire delivery and operational life cycle, including defining and managing scoping, requirements definition, and prioritisation activities.
• Modelling business processes and identifying opportunities for process improvements.
• Identifying issues, risks and benefits of existing and proposed solutions and outlining business impacts.
• Identifying and validating systems, products, or services against user stories/experience goals, metrics, and targets.
• Identifying and influencing stakeholders, decisions, and actions for mutual benefit, including dealing with problems and issues, managing resolutions, and implementing stakeholder engagement/communications plans.
• Simplifying information and deciphering technical jargon so it is easily understood by nontechnical audiences.
• Supporting and driving the implementing and testing of solutions.
• Supporting business transition and helping to establish change and improvements.
• Creating and maintaining documentation regarding various projects, processes, and operations.

The capabilities needed to be successful for this role are:

• Bachelor’s degree and/or equivalent.
• 3-5 years’ experience as a Business Analyst
• Experience in practices and tools (Waterfall/Agile, Jira)
• Understanding of NPP products, real-time payments process, NPP Product rules and Participant Back Office requirements desirable
• Experience in the payments technology and the financial industry

What happens next:

At AP+, we believe in the power of passion, pride, and purpose.­ Our team is driven by a shared mission to make a difference in the world of payments, and we're proud to work together towards this common goal.

If you’re ready to be a game changer, please submit your application. The Talent Acquisition team will endeavour to review your application and notify you of the outcome within the next two weeks.

We want to remove all barriers to inclusion so if you need advice or support with your application, we’re here to help. Please reach out to We also encourage you to let us know your pronouns at any point during the recruitment process.

 AP+ are not partnering with Recruitment agencies this role.