Proclink - Analytics Manager/Consultant - Collections

3 weeks ago

Hyderabad, India Proclink Full time

Role: Analytics consultant/Manager. Job Location: Hyderabad/ Ahmedabad. Job Summary: We are seeking a seasoned and proactive Collections Analyst with extensive experience in credit card collections and operations analytics. The ideal candidate will have a strong command over collections strategy development, data analysis using SQL, and the ability to derive actionable insights from complex and unknown datasets. This role requires a strategic thinker who can collaborate cross-functionally, guide junior team members, and support business leaders in improving collection performance and reducing operational costs. Key Responsibilities: - Develop and implement effective credit card collection strategies based on deep data insights and business objectives. - Drive collections analytics to support recovery teams in improving performance, reducing delinquencies, and optimizing operational costs. - Perform deep dives into large and complex datasets using SQL and other analytical tools to identify trends, patterns, and improvement areas. - Design, monitor, and optimize Champion-Challenger strategies to test new approaches and enhance collection outcomes. - Collaborate with business stakeholders across departments to present insights and drive data-informed decisions. - Lead and deliver multiple concurrent analytical projects with minimal supervision and high accuracy. - Mentor and support junior analysts in developing their analytics capabilities and understanding of risk management and collection processes. - Prepare and present clear, concise, and actionable presentations to senior stakeholders and cross-functional teams. Required Skills & Qualifications: - Minimum 8 years of experience in credit card collections or operations analytics, preferably within BFSI or fintech sectors. - Deep understanding of credit card collections lifecycle, definitions, and performance metrics. - Advanced SQL skills are a must - ability to work with large, complex datasets and develop robust queries. - Proven experience in designing and running collections strategies and performance tracking models. - Strong business acumen with the ability to translate data into business insights and actions. - Excellent communication and interpersonal skills, with the confidence to present findings to senior leadership. - Ability to mentor and build analytical capabilities in others. - Highly organized, detail-oriented, and capable of managing multiple priorities in a fast-paced environment. (ref:iimjobs.com)

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