Customer Service Representative
2 days ago
International Voice Customer Support RepresentativeBe the spark that brightens days and ignite your career with an award-winning global customer experience organization.As an International Voice Customer Support Representative working on-site in Mohali, Punjab, you’ll be part of a team that brings empathy, efficiency, and excellence to every customer interaction.What You’ll Be DoingDo you have a passion for helping customers and creating memorable experiences?In this role, you’ll handle inbound and outbound international voice calls, resolving queries, providing product or service information, and ensuring customer satisfaction at every step.You’ll report to the Team Lead and play a vital role in delivering an exceptional customer experience and achieving process goals.During a Typical Day, You’llHandle customer calls from international clientsResolve issues, provide accurate information, and maintain a professional toneEnsure a high level of customer satisfaction and first-call resolutionCollaborate with your team to meet daily and monthly performance metricsWhat You Bring to the RoleMinimum 1 year of experience in International Voice Process (BPO industry required)Excellent verbal communication skills and a neutral accentBachelor’s degree (mandatory)Strong problem-solving skills and customer-centric attitudeComputer proficiency and ability to adapt to new systems quicklyFlexibility to work in a 24/7 rotational shift environmentWhat You Can ExpectSupportive leadership and a collaborative work environmentOpportunities for professional growth and skill enhancementCompetitive compensation and attractive performance-based incentivesCompensation DetailsExperienced candidates (1+ year): Salary based on last drawn pay (up to ₹40,000/month)Fresher (if considered): ₹23,000 in hand + ₹6,000 house allowancePerformance incentives based on process and individual contributionAdditional BenefitsMeal allowance: ₹30 per mealNight shift allowance: ₹40/hourFree cab facility: 9:00 PM – 6:00 AM (self-arranged transport outside these hours)Relocation support: Travel expenses + 5 days’ hotel stay covered by companyOther DetailsJob Location: Mohali, PunjabMode: Work from Office (WFO)Shift Timing: Rotational, 24x7 (night shift includes both-side cab facility)Experience Range: 1–4 years
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Customer Service Representative
2 weeks ago
Sahibzada Ajit Singh Nagar, India TP Full timePosition-Customer Service Representative The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists. About the Role The role involves engaging with customers and ensuring their needs are met effectively. Responsibilities Communicate with customers via phone, email...
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Customer Service Representative
3 weeks ago
Sahibzada Ajit Singh Nagar, India TP Full timePosition-Customer Service Representative The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists. About the Role The role involves engaging with customers and ensuring their needs are met effectively. Responsibilities Communicate with customers via phone, email...
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Sahibzada Ajit Singh Nagar, India TP Full timeAbout the Company Teleperformance is a global leader in customer experience, dedicated to providing exceptional service and support to our clients. Our mission is to enhance customer satisfaction through innovative solutions and a commitment to excellence. About the Role We're hiring Customer Service Representatives for our premium process at...
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Sahibzada Ajit Singh Nagar, India Impetus Career Consultants Full time € 40,000International Voice Customer Support Representative Be the spark that brightens days and ignite your career with an award-winning global customer experience organization. As an International Voice Customer Support Representative working on-site in Mohali, Punjab , you’ll be part of a team that brings empathy, efficiency, and excellence to every customer...
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Customer Service Representative
2 days ago
Sahibzada Ajit Singh Nagar, India Impetus Career Consultants Full timeInternational Voice Customer Support Representative Be the spark that brightens days and ignite your career with an award-winning global customer experience organization. As an International Voice Customer Support Representative working on-site in Mohali, Punjab , you’ll be part of a team that brings empathy, efficiency, and excellence to every customer...
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Customer Service Representative
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Sahibzada Ajit Singh Nagar, Ludhiana, Punjab, India Wheel King Trans Haul Inc. Full timePosition Summary________________________________________ __ A Customer Service Representative is responsible for accepting and coordinating all and any customer/broker requirements as needed. A Customer Service Representative is responsible for completing order entry and tracing tasks in a timely and efficient manner. A customer service representative is...
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Customer Service Representative
2 weeks ago
Sahibzada Ajit Singh Nagar, India TP Full timePosition-Customer Service RepresentativeThe ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists.About the RoleThe role involves engaging with customers and ensuring their needs are met effectively.ResponsibilitiesCommunicate with customers via phone, email and...
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Customer Service Representative
2 weeks ago
Sahibzada Ajit Singh Nagar, India TP Full timePosition-Customer Service RepresentativeThe ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists.About the RoleThe role involves engaging with customers and ensuring their needs are met effectively.ResponsibilitiesCommunicate with customers via phone, email and...
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Csr (Customer Service Representative)
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Sahibzada Ajit Singh Nagar, Ludhiana, Punjab, India Nex HR Essentia Full timeJOB ROLES: Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and...
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Sahibzada Ajit Singh Nagar, India Impetus Career Consultants Full timeInternational Voice Customer Support RepresentativeBe the spark that brightens days and ignite your career with an award-winning global customer experience organization.As an International Voice Customer Support Representative working on-site in Mohali, Punjab, you’ll be part of a team that brings empathy, efficiency, and excellence to every customer...
