SAG Infotech

16 hours ago

Jaipur, India SAG InfoTech Pvt. Ltd. Full time

About the Role :We are hiring a proactive and technically skilled Tech Support Specialist (L1/L2) to provide front-line support for hardware and software issues. The ideal candidate will be responsible for resolving desktop-level technical problems and assisting users via phone and remote Responsibilities :- Provide Level 1 and Level 2 desktop support for hardware, software, and networking issues.- Handle live inbound telephonic support and resolve user queries effectively.- Perform user configuration, account setup, and regular maintenance of desktop systems.- Troubleshoot basic to intermediate hardware issues (desktops, laptops, printers, peripherals).- Resolve software-related problems including OS, antivirus, and productivity tools (e.g., MS Office).- Escalate unresolved issues to higher-level support or engineering teams as needed.- Maintain accurate records of issues and resolutions using ticketing systems.- Ensure high levels of customer satisfaction through professional communication and Skills & Requirements :- Good knowledge of desktop support (L1/L2) including basic troubleshooting.- Hands-on experience with hardware components, Windows OS, and common enterprise software.- Strong communication skills with the ability to assist users clearly and patiently.- Familiarity with remote support tools and helpdesk ticketing systems.- Ability to prioritize tasks and manage time efficiently in a fast-paced Qualifications :- Diploma or Bachelors degree in IT, Computer Science, or related field.- Certifications like CompTIA A+, Microsoft MCP, or equivalent (preferred) (ref:hirist.tech)

  • SAG Infotech

    2 weeks ago

    Jaipur, India SAG InfoTech Pvt. Ltd. Full time

    Job Description :- Design, develop, test, and maintain scalable web applications using Angular (version 2-14+) with Typescript.- Collaborate with cross-functional teams to identify requirements and implement solutions that meet business needs.- Ensure high-quality code by following best practices, coding standards, and testing methodologies.- Troubleshoot...

  • SAG Infotech

    3 weeks ago

    Jaipur, India SAG InfoTech Pvt. Ltd. Full time

    We are seeking a highly skilled Java Full Stack Developer with a strong foundation in Core and Advanced Java, along with solid experience in front-end and back-end technologies. The ideal candidate should be capable of delivering robust, scalable, and high-performance applications.Key Responsibilities :- Develop, maintain, and enhance web-based applications...

  • SAG Infotech

    17 hours ago

    Jaipur, India SAG InfoTech Pvt. Ltd. Full time

    Job description :- Design, develop, test, and maintain scalable web applications using Angular (version 2-14+) with Typescript.- Collaborate with cross-functional teams to identify requirements and implement solutions that meet business needs.- Ensure high-quality code by following best practices, coding standards, and testing methodologies.- Troubleshoot...

  • SAG Infotech

    19 hours ago

    Jaipur, India SAG InfoTech Pvt. Ltd. Full time

    Job Overview :We are looking for a skilled Java Developer with strong expertise in Core Java and related backend technologies. The ideal candidate will have experience in building and maintaining robust server-side applications and working with financial or enterprise systems.Key Responsibilities :- Design, develop, and maintain backend components using Core...

  • Web Designer

    1 day ago

    Jaipur, Rajasthan, India SAG Infotech Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    We are looking for Designer.Candidates who would be interested for the below skill set.Job SummaryLooking for Designer Front-end developer (0-2 years) with HTML, Bootstrap 5 CSS and Angular hands on development experience in building and maintaining highly performant scalable web applicationMust have experience on Web application development.Must have...

  • Bde (Tele Marketing) 0-2 Years

    2 days ago

    Jaipur, Rajasthan, India SAG Infotech Full time

    Should have good convincing power and communication skills - Should have the capability to handle the customer with patience and full responsibility - Should be the master in a conversion of a Lead to Sale - New Business generation - Any Graduate can apply - Keywords:Communication Skills, Convincing Power, Business Development, New Business, Business...

  • Technical Support Executive

    1 week ago

    Malviya Nagar Sector - , Jaipur, India Sag Infotech Private Limited Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job description Roles and ResponsibilitiesProvide technical customer support through phone calls, emails, or chats to resolve customer queries related to software products. Troubleshoot issues with LAN configuration, network connectivity, and other technical problems using troubleshooting techniques. Collaborate with internal teams to resolve complex...

  • Technical Support Executive

    5 days ago

    Malviya Nagar Sector - , Jaipur, India Sag Infotech Private Limited Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Technical support Job description Primary Job Providing technical support to the clients via different modes i.e. telephonic, chat, Email etc. Majorly handle the software support calls from the clients Solve the queries related to tax return filing, bill print issue and re-installation of software Handle software customer complaints and...