QMS Support Consultant

19 hours ago

New Delhi, India Themesoft Inc. Full time

Greetings from ThemesoftWe’re looking for QMS Support Consultants to join our dynamic team in Chennai. This role focuses on providing L2/L3 functional and technical support for enterprise Quality Management Systems (QMS), including TrackWise and Veeva Vault Quality, ensuring minimal disruption to critical Quality and Manufacturing operations.Location: Chennai, IndiaExperience: 6–10 YearsShift Requirement: Must be flexible to work in shiftsNotice Period: Immediate to 10 days joinersExpertise Skills: TrackWise, Veeva Vault Quality, Deviation, CAPA, Change Control, Audit Management.Key Responsibilities:- Application Support: Handle L2/L3 support for QMS platforms (TrackWise, Veeva Vault Quality). - Incident & Problem Management: Drive resolution of issues aligned with ITIL best practices. - Troubleshooting: Dive into system logs, SQL queries, and interface issues to identify root causes. - Configuration & Maintenance: Manage system settings, master data updates, patches, and health checks. - Documentation: Maintain accurate records of issues, fixes, and configuration changes. - Stakeholder Communication: Keep users, IT teams, and vendors informed with timely updates and resolutions.Interested candidates share updated resume with mythili@themesoft.com#QMS #TrackWise #VeevaVault #L2Support #ApplicationSupport #LifeSciencesIT #ChennaiJobs #PharmaJobs #ITJobsIndia #CAPA #DeviationManagement #QualitySystems #Hiring

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