ServiceNow Architect
4 weeks ago
Role : ServiceNow Architect (HRSD,ITSM)
Required Technical Skill Set (Skill Name) :
- ITOM, Catalog Item, UI Script, ACL's
- ITAM Service Now Developer HRSD
Job Description :
Major Responsibilities :
- Configure ServiceNow HRSD modules to meet the precise requirements of client (OOTB).
- Cultivate strong relationships with HR stakeholders and clients, serving as a trusted advisor on HRSD solutions.
- Understanding of ITIL concepts when it comes to continuous improvement and maintaining a sustainable infrastructure through change management protocols.
- Understanding the client requirement and create HR services and record producers.
- Should be Knowing REST/SOAP Integration and should have hands on experience for the same.
- Customer service oriented, ability to meet defined SLAs, Project Management experience and familiar with Agile & Scrum methodologies.
- Providing demos of the OOB HRSD modules, mapping client existing HR processes to ServiceNow HRSD capabilities to provide.
- Implement the Human Resources application in order to set up HR data.
- Configure applications to work with the organisation's HR processes.
- Strong experience with HR Service Management, Knowledge Management, Service Portal, Chat, Reporting, Integrations and HR Hub.
- Identify opportunities for process improvement, automation, and the adoption of HR best practices within client organizations.
- Assist in integration testing.
- Support customers during UAT.
- Contribute to building and implementing technical best practices and :
- A strong team player comfortable in a cross-cultural and diverse operating environment
- Result oriented and ability to deliver under tight timelines
- Ability to successfully resolve conflicts in a globally matrix driven organization
- Excellent communication and collaboration skills
(ref:hirist.tech)-
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