Service Management Engineer

2 days ago


Tiruppur, Tamil Nadu, India FR Consultancy (Middle East) Full time

Role: Service Management (MIM) — L2 / L3 IMS Engineer (Banking)

Type: Full time – Perm

Location: Riyadh, Saudi

Visa: Sponsored incl. Family members, Insurance and mobile expenses

Overall Experience: 3+ years (L2), 8+ years (L3)

Skills: Service Management (MIM), Incident/Change/Problem Management, ServiceNow/BMC

Requisites:

  • Provide L2 / L3-level support for Service Management (MIM) in a mission-critical banking environment.
  • Ensure compliance with PCI DSS, SWIFT, and local banking regulator requirements.
  • Operate under ITIL processes (Incident/Change/Problem/Knowledge).
  • Troubleshoot incidents, manage approved changes, and participate in DR/BCP drills.
  • Conduct root cause analysis for recurring issues and implement permanent fixes.
  • Tune configurations and schedule jobs to optimise performance and reliability.
  • Coordinate vendor TAC cases, firmware/patch planning, and validate post-change health.
  • Strong documentation, runbook hygiene, and clear communication with stakeholders.
  • Ownership mindset with readiness for 24x7 support and on-call rotation.

Interested? Please apply, thanks for your interest and time.

Partnered with Consulting firm based in Saudi for large hiring support.



  • Tiruppur, Tamil Nadu, India beBeeLeadership Full time ₹ 20,00,000 - ₹ 25,00,000

    Service Operations Manager OpportunityWe are seeking a skilled Service Operations Manager to lead our service operations for press part tooling customers. This role is ideal for a seasoned professional looking to drive business growth and improve service quality.Key Responsibilities:Manage service operations to ensure timely execution of Annual Maintenance...


  • Tiruppur, Tamil Nadu, India beBeetechnical Full time ₹ 18,00,000 - ₹ 28,00,000

    About the RoleTechnical support managers are responsible for leading and managing a team of technical support engineers to ensure prompt and efficient resolution of customer queries.The role requires developing and implementing IT service desk policies, procedures, and standards to ensure compliance with organizational requirements. Managing IT assets,...


  • Tiruppur, Tamil Nadu, India beBeeEngineering Full time ₹ 12,50,000 - ₹ 20,83,333

    Job Title:Service Engineering Technical SpecialistThis role is responsible for providing technical support to service engineers in resolving Service Now tasks, with a focus on main bearing related issues. The successful candidate will be responsible for creating and maintaining failed component information, updating management on new potential serial...


  • Tiruppur, Tamil Nadu, India beBeeElectrical Full time ₹ 40,00,000 - ₹ 80,00,000

    Service Supervisor Job DescriptionWe are seeking a skilled Service Supervisor to join our team. As a key member of our service network, you will be responsible for installing, maintaining, and repairing products at customer locations.Key Responsibilities:Install, maintain, and repair products at customer sites.Diagnose issues efficiently and resolve warranty...

  • Service Engineer

    7 days ago


    Tiruppur, Tamil Nadu, India Suryabala JCB Full time ₹ 11,000 - ₹ 1,40,000 per year

    Qualification : Diploma, ITI,Write service reports and document all maintenance and repair workManage parts inventory and order supplies as neededProvide training and guidance to other staff on equipment operation and maintenanceProvide technical support to clients and colleagues.Job Types: Full-time, Permanent, FresherPay: ₹11, ₹14,000.00 per...


  • Tiruppur, Tamil Nadu, India beBeeService Full time US$ 9,00,000 - US$ 12,00,000

    Job SummaryWe are seeking a highly skilled and experienced IT Service Management professional to join our team. As an Assistant to the Vice President, you will play a critical role in ensuring the delivery of high-quality technology services to our staff and customers.Key ResponsibilitiesOwning the Service Management platform to ensure error-free operations...


  • Tiruppur, Tamil Nadu, India beBeeEngineeringLeader Full time ₹ 30,00,000 - ₹ 40,00,000

    As a seasoned engineering professional, you will oversee the successful delivery of plant engineering projects from inception to completion.Our team is looking for an experienced leader who can guide the delivery of complex engineering projects. The ideal candidate will have a strong background in managing teams and ensuring timely project execution while...


  • Tiruppur, Tamil Nadu, India beBeeDigitalMarketing Full time ₹ 9,00,000 - ₹ 12,00,000

    As a Client Service Manager, you will play a pivotal role in fostering client relationships, crafting engaging presentations, and delivering exceptional customer service.Key ResponsibilitiesManage key client accounts, taking ownership of deliverables and following client delivery processes through interaction with clients and the creative team.Coordinate and...


  • Tiruppur, Tamil Nadu, India beBeeBackend Full time ₹ 15,00,000 - ₹ 20,00,000

    Senior Backend Developer OpportunityWe are seeking a highly skilled Senior Java Backend Developer to design, develop and maintain scalable backend services. You will work on Spring Boot microservices, API integrations, and high-performance systems, collaborating closely with cross-functional teams to deliver reliable products.Key Responsibilities:Design,...


  • Tiruppur, Tamil Nadu, India beBeeItsm Full time ₹ 1,52,20,000 - ₹ 2,14,30,000

    Job Title - IT Service Management SpecialistWe are seeking a seasoned IT Service Management (ITSM) specialist to design, develop, and implement end-to-end solutions using ServiceNow. The ideal candidate will have extensive experience in designing and developing ServiceNow applications, modules, and workflows.The selected professional will work closely with...