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Admission Counselor

1 month ago

Chennai, India Hiringlabs Business Solutions Full time
Responsibilities:
  • Proactive Outreach: Engage in outbound calls to prospective parents introducing our diverse programs and providing insight into the range of services we offer.
  • Inquiry Management: Skillfully address inquiries from potential parents regarding the admission process curriculum and other facets of our esteemed preschool and daycare facilities.
  • Tour Scheduling: Efficiently schedule appointments for center tours and diligently follow up with parents to confirm their attendance.
  • PostTour Followup: After the tour or appointment promptly follow up with prospective parents to respond to additional queries and offer any necessary support.
  • Meticulous RecordKeeping: Maintain precise records of all calls inquiries appointments and admissions ensuring that all data is accurately entered into the relevant systems.
  • Feedback Loop: Provide valuable feedback to the admissions team regarding the efficacy of marketing strategies outreach initiatives and the overall admissions process.
  • Diverse Support: Collaborate with the operations team on various tasks as the need arises.
  • Build Relationships: Foster and sustain positive relationships with parents to effectively communicate changes to programs and schedules and address any concerns or issues that may arise.
Qualifications:
  • Bachelors degree in Early Childhood Education Psychology or a related field.
  • 3 years of experience in admissions or a related field.
  • Profound knowledge of preschool and daycare programs and services.
  • Exceptional communication skills both written and verbal.
  • Strong organizational acumen with acute attention to detail.
  • Proficiency in Microsoft Office and Google Suite.
  • Exceptional teamwork and interpersonal skills particularly in establishing rapport with families.
  • Possess a friendly and welcoming personality that leaves a positive first impression.


proficiency in microsoft office and google suite,meticulous record-keeping,post-tour follow-up,build relationships,day care,tour scheduling,strong organizational acumen,early childhood education,preschool,exceptional communication skills,childhood,diverse support,proactive outreach,admissions counseling,inquiry management,communication,exceptional teamwork and interpersonal skills,feedback loop