Sailpoint IIQ Engineer

Must haves:

• 6+ years of SailPoint Identity IQ engineer experience
• Experience working with multiple enterprise level customers
• Strong background in SailPoint products, specifically implantations in SailPoint Identity IQ
• Strong communication and able to execute tasks independently
• Certifications in SailPoint IdentityIQ, IdentityIQ Engineer Certification, SailPoint IdentityNow Certification, IdentityNow Professional Certifications or IdentityNow Engineer Certification

Plusses:

• Experience with Service Now

Day to Day:

• These individuals will be working with our client's customers to help facilitate various tasks. They will be working directly with customer ticketing portals and driving integrations and releases. In this role, the candidate will be responsible for deploying and maintaining an Identity Access Management program using SailPoint for large-scale environments. They will work on tasks within integrations and report on completed tasks. They will need to work with various users in the organization to assist in troubleshooting.

Additional Responsibilities:

• Customer Interaction: Engage with customers to understand their requirements and provide updates.
• Documentation: Maintain comprehensive documentation for all processes and changes.
• Support: Provide training and support to end-users on SailPoint IIQ and IdentityNow.
• Security Compliance: Ensure compliance with security policies and conduct regular audits.
• Incident Management: Respond to and resolve incidents related to IAM.
• Continuous Improvement: Identify and implement process improvements.
• Collaboration: Work with other IT teams for seamless integration and operation.
• Performance Monitoring: Monitor and address issues in the IAM system.