Mantra Softech

About the Role - RSM/Director - Kiosk Sales (Global Tenders)We are seeking a strategic and accomplished global sales leader to head the Kiosk Sales vertical at Mantra Smart Identity.The ideal candidate will have 10-20 years of experience in self-service kiosk solutions, spanning both government and enterprise sectors, with proven expertise in developing multi-country business pipelines, OEM relationships, and turnkey deployments.This is a P&L leadership role, responsible for scaling the kiosk business globally through institutional partnerships, enterprise integrations, and regional channel expansion.Key Responsibilities- Lead global business growth for biometric and non-biometric self-service kiosks across Government, BFSI, Healthcare, Retail, QSR, Transport, and Citizen Service domains. - Define and execute global go-to-market and channel strategies to position Mantra as a preferred kiosk OEM. - Identify and close multi-region partnerships with system integrators, ministries, banks, and enterprise clients. - Manage large-scale deployments such as government enrollment kiosks, hospital check-in kiosks, retail ordering stations, and banking/payment terminals. - Collaborate with Product and R&D teams to develop modular kiosk architectures for sector-specific use cases. - Drive sales through distributors, resellers, and strategic OEM/ODM collaborations. - Represent Mantra in industry events (GITEX, Seamless, ID4Africa, Trustech, RetailTech) for visibility and business development. - Build and mentor regional sales teams aligned with revenue and profitability goals.Key Performance Indicators (KPIs)- Revenue & Profitability: Achieve annual sales and margin targets for the kiosk vertical. - Strategic Pipeline Creation: Establish measurable business opportunities within 6-12 months across multiple sectors. - Market Expansion: Entry into at least three new verticals (Retail, BFSI, QSR, etc.) or new country markets annually. - Partnership Development: Number and value of partnerships/MoUs signed with integrators, government agencies, and enterprises. - Brand Positioning: Representation at global exhibitions and inclusion in key eGov and enterprise RFPs. - Leadership Impact: Development of regional teams and alignment with corporate Attributes & Technical Expertise- Multi-Sector Expertise: Deep knowledge of kiosk ecosystems across Government, BFSI, Retail/QSR, Healthcare, and Transport. - Strategic Leadership: Proven ability to lead international sales and drive multi-year P&L growth. - Solution Orientation: Strong understanding of hardware-software integration, peripherals, and UX customization. - Market Intelligence: Insight into regional kiosk trends, certification standards, and vendor ecosystems. - Global Network: Established relationships with ministries, banks, telecoms, system integrators, and OEMs. - Commercial Acumen: Skilled in global bidding, pricing, and long-term contract negotiation. - Leadership & Collaboration: Ability to motivate global sales teams and collaborate cross-functionally. - Executive Presence: Represents the organization confidently in C-level and international forums. (ref:iimjobs.com)