Senior Coupa Manager

2 weeks ago

Bengaluru, Karnataka, India Spaulding Ridge Full time
What You Will Do
Job Title – Senior Manager, Coupa
Location: Pune/Bangalore
Work: Hybrid
Ideal candidates will be able to:
- Help customers focus on their goals and drive the implementation towards a successful, on-time implementation.
- Engage and Lead customers in enlightened business need discussions versus feature/function basics.
- Provide strong technical understanding of our product with the ability to discuss and demonstrate the full Coupa platform and how it may be configured to meet a customer's business needs.
- Create and/or improve implementation templates, training and presentations.
- Familiar with Procure-to-Pay Process Transformation, Supplier Relationship Management including Contract Management, and Spend Management Solutions.
- Collaborating and working effectively with consultants in different practices and help to build the offshore team capabilities in providing an integrated service delivery.
- Act as a subject matter Coupa expert providing knowledge and technical expertise.
- Train and support fellow team members to expand Coupa offering.
- Understanding of fundamental principles of P2P including spend and commodity taxonomies, requisitioning, PO generation, receiving and invoice processing.
- Experience with AP automation including Procurement, Invoicing, Expenses, and Supplier Management, eInvoicing, scanning and workflow, online tracking, reporting capabilities, electronic invoice user interfaces, supplier networks.
- Ability to configure, develop, and troubleshoot RESTful APIs and flat file-based integrations for all master and transactional data between Coupa and backend systems.
- Ability to gather technical requirements and conduct sessions to design the integrations between Coupa and backend systems.
- Build and maintain data interfaces, ensuring accurate data flow between Coupa and external systems (API, flat files, middleware).
- Design and develop custom scripts, reports, and dashboards within Coupa to meet specific business needs.
- Administer and configure the Coupa platform, including system settings and process optimization
- Manage API and sFTP integrations between Coupa and other systems (ERP, CRM, suppliers)
- Identify, analyze, and resolve complex technical issues related to the platform
- Monitor, test, and implement new Coupa features and system updates
- Collaborate with stakeholders to understand business needs and propose process improvements
- Create technical documentation, and user guides, and conduct training sessions for operational teams
Qualification
- Bachelor's Degree or higher with Minimum 5 years of professional consulting or relevant industry experience.
- Experience- 12-15 years.
- Extensive knowledge of the Coupa platform, including its architecture, integration capabilities, and customization options
- Coupa certification like Implementation Specialist / Coupa Procurement Management is added advantage.

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