Appzlogic Mobility

Job Description

SN Required Information Details

1 Role MDM Engineer

2 Required Technical Skill Set Azure DevOps, Microsoft Intune, VMware Workspace ONE, and Mobile background

3 Desired Experience Range 5 and above

4 No of Requirements 1

4 Location of Requirement India

Desired Competencies (Technical/Behavioral Competency)

Must-Have - Azure DevOps, Microsoft Intune, VMware Workspace ONE, and Mobile

- Strong knowledge of Android and Windows device management.

- Experience with security policies, device compliance, and remote management features

- Experience in Wi-Fi, VPN, and mobile device encryption configurations

- Strong troubleshooting skills for MDM platforms, app deployment, and device connectivity issues.

- Scripting experience (PowerShell, Python, Bash) for automation is a plus.

- Should be ready to work in shifts.

- Shift 1 - 7:00 AM - 4:00 PM IST.

- Shift 2 - 2:00 PM - 11:00 PM IST

Good-to-Have - Networking Knowledge and anyone monitoring tool such as AppDynamics, Dynatrace or Splunk (AppDynamics would be nice)

SN Responsibility of / Expectations from the Role

1 Key Responsibilities

- MDM Solution Management: Set up, configure, and maintain MDM platforms like Microsoft Intune, VMware Workspace ONE, MobileIron, Citrix Endpoint Management, etc.

- Device Enrollment & Policy Enforcement: Manage device enrollment for both personal and work devices, apply security policies, and ensure compliance.

- App Management: Deploy, update, and manage mobile apps through MDM platforms, including enterprise apps, App Store apps, and custom applications.

- Security & Compliance: Implement encryption, multi-factor authentication (MFA), remote wipe, geofencing, and VPN configurations to protect data.

- OS & Patch Management: Ensure mobile devices (iOS, Android, Windows) have the latest OS versions and security patches.

- Troubleshooting & Support: Provide technical support for MDM-related issues, device connectivity problems, and application deployment failures.

- Integration with IT Systems: Connect MDM with Active Directory (AD), Azure AD, and Microsoft 365.

- Monitoring & Reporting: Track device compliance, generate reports, and analyze logs for security and performance.

- User Training & Documentation: Train end-users and IT teams, document best practices, and create troubleshooting guides.

2 Soft Skills :

- Collaboration and Communication:

- Using Azure Boards for agile project management.

- Effective communication and collaboration skills within the DevOps team and with other stakeholders.

- Problem-Solving and Troubleshooting:

- Strong analytical and problem-solving skills to resolve complex issues.

- Performance tuning and optimization.

- Continuous Learning:

- Staying updated with the latest Airwatch MDM trends and mobile backgrounds.

- Obtaining relevant certifications like Azure DevOps Engineer Expert.