Senior System Engineer

4 days ago


New Delhi, India C-DOT Systems Pvt Ltd, Pune Full time

Job Title: L2 Support Engineer (Field Support)Location: MumbaiWork Mode: Onsite / Field Support Job Summary:The L2 Support Engineer will be responsible for field support, implementation, and troubleshooting of IT infrastructure environments, including virtualization platforms, server hardware, operating systems, and network devices. Key Responsibilities:- Install, configure, and troubleshoot VMware ESXi hosts and clusters. - Manage VMware vCenter and Microsoft Hyper-V environments. - Configure VMware HA, DRS, vMotion, and related clustering technologies. - Install and troubleshoot Cisco switches, VLANs, and basic networking. - Administer Windows Server environments including Active Directory, DNS, DHCP, and Group Policies. - Install, configure, and manage Linux systems. - Perform server hardware installation and RAID configuration. - Provide support for Windows 10/11 client systems. - Work with backup solutions for backup and restore operations (if required). - Document configurations and provide field support reports to clients. Must-Have Skills:- Hands-on experience with VMware and Hyper-V. - Knowledge of vCenter and virtualization cluster configurations. - Experience with Cisco switch configuration. - Strong understanding of Active Directory, DNS, DHCP, and Group Policy Management. - Linux administration experience. - Server hardware installation and RAID setup. - Client OS troubleshooting (Windows 10/11). Good to Have:- Experience with backup software like Veeam, Commvault, Veritas, Acronis, etc. - Basic scripting using PowerShell or Bash. Candidate Profile:- Around 10 years of relevant field or L2 support experience. - Strong troubleshooting and communication skills. - Willingness to travel to client locations within Mumbai.



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