Customer Service

6 days ago


New Delhi, India WaterScience Full time

Role: Customer Service (Freshers)Location: Mahadevapura, Bangalore |Work Mode: 6 days On-site, Day ShiftCTC: ₹3.5 LPAExperience: Freshers Preferred (0–1 year)Languages: English & Hindi (Mandatory)Openings: 4About WaterScienceWaterScience (founded in 2014) is transforming non-drinking water filtration and has improved water quality for 600,000+ homes and 2M+ users across India. Join us to be part of a fast-growing consumer brand on a mission to make cleaner water accessible for all.About the Role:We are hiring energetic freshers for our Customer Service & Demo Coordination team. This is a great opportunity for someone looking to build a career in customer service, coordination, and CRM operations.You’ll be the link between our customers and sales team, helping with lead follow-ups, demo coordination, and ensuring smooth daily operations.What You’ll Do:- Make outbound calls to qualify leads and schedule product demos. - Coordinate with sales, operations, and field teams for a smooth customer experience. - Maintain and update data accurately on CRM tools (Zoho/Odoo). - Prepare basic reports and track demo status, conversions, and customer follow-ups. - Support day-to-day customer service tasks and communications.What We’re Looking For:- Freshers with excellent communication skills (English & Hindi). - A positive attitude and willingness to learn. - Good coordination and follow-up skills. - Basic understanding of Excel/Google Sheets. - Someone dependable, proactive, and comfortable working in a fast-paced environment.Qualification:- Any graduate (Business/Commerce/Marketing preferred, but not mandatory). - Internship or project experience in customer service/sales is a bonus.Why Join Us- Work with a fast-growing consumer brand. - Hands-on learning in customer success and sales coordination. - Young, supportive team culture. - Day-shift role with stable growth opportunities.How to Apply:Click Apply on LinkedIn or send your resume to hiring@waterscience.in.Only apply if you're comfortable with:✔ 6 days onsite✔ Day shift✔ Salary range ₹3.5 LPA✔ Working from Mahadevapura, Bangalore


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