Nat Habit

Company Overview:

At 'Nat Habit' we are attempting to disrupt the natural personal care space by providing customers witha differentiated offering of "fresh" personal care products. We use fresh ingredients such as milk, yogurt, pulp/juices of various fruits & vegetables as well as fresh flowers and leaves to build personal care products for everyday use.

The founding team has strong startup experience, is well funded and backed by tier 1 institutional investors.

Location: Gurgaon (Work from Office)

Job Overview:

As a Key Account Manager for online retail, you will be responsible for managing and nurturing our relationships with key e-commerce partners. You will play a critical role in driving sales, optimizing product visibility, and ensuring a seamless customer experience across these platforms.

Key Responsibilities:

- Develop and execute strategic plans to achieve sales targets and maximize revenue through online retail channels.

- Act as the primary point of contact for key online retailers like Amazon, Flipkart, and Nykaa, fostering strong partnerships and addressing any issues or concerns promptly.

- Analyze sales data and market trends to identify opportunities for growth and optimization, adjusting strategies as needed.

- Collaborate closely with internal teams such as marketing, product development, and supply chain to ensure alignment and support for online retail initiatives.

- Monitor competitor activities and industry developments to stay informed about market trends and best practices.

- Conduct regular performance reviews with online retail partners, providing insights and recommendations for improvement.

- Manage promotional activities, pricing strategies, and inventory levels to drive sales while maintaining profitability.

- Resolve any disputes or escalations with online retailers effectively, demonstrating strong problem solving skills and a customer-centric approach.

- Ensure compliance with all relevant policies, regulations, and contractual agreements.

- Stay up-to-date with the latest e-commerce trends, tools, and technologies to continuously optimize online retail operations.

Key Qualifications:

- Bachelor's degree in Business Administration, Marketing, or a related field. MBA from Tier 1 Business Schools preferred.

- Proven experience in key account management or business development, preferably within the FMCG or consumer goods industry.

- Strong understanding of e-commerce platforms and online retail dynamics, with experience working with Amazon, Flipkart, and/or Nykaa being highly desirable.

- Exceptional problem-solving skills with the ability to analyze data, identify root causes, and develop effective solutions.

- Excellent communication and interpersonal skills, with the ability to build and maintain relationships with stakeholders at all levels.

- Highly organized and detail-oriented, with the ability to manage multiple projects simultaneously and meet tight deadlines.

- Strategic thinker with a logical approach to decision-making and a proactive attitude towards achieving objectives.

- Experience in stakeholder management and cross-functional collaboration.

- Ability to thrive in a fast-paced startup environment and adapt quickly to change