Startek - Assistant Manager - Employee Relations
1 week ago
Overview:
- Startek is a leading global provider of technology-enabled business process outsourcing solutions.
- The company provides omni-channel customer experience management, back office and technology services to corporations around the world across a range of industries.
- The company has more than 45,000 outsourcing experts across 54 delivery campuses worldwide that are committed to delivering transformative customer experience for clients.
Roles and Responsibilities:
- Manage employee grievances, disciplinary actions, and exit interviews to ensure fair treatment of employees.
- Develop and implement effective HR policies, procedures, and programs for employee welfare and engagement.
- Conduct orientation sessions, performance appraisals, and counselling sessions to improve employee productivity and morale.
- Handle legal issues related to employment law compliance and maintain confidentiality when necessary.
- Collaborate with management teams to resolve conflicts and address employee concerns in a timely manner.
Required Skills:
- 2-7 years of experience in Employee Relations or a related field.
- Strong understanding of HR policies, statutory laws, and industry best practices.
- Excellent communication skills for effective interaction with employees at all levels.
- Ability to analyze data from exit interviews to identify trends and areas for improvement
Key Skills:
- Should be aware of all HR Operations work and attrition control knowledge.
- Should have handled performance management and engagement activity.
- Have taken care of exist interview and Posh / - MBA in HR or equalient degree
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