QA Technical Lead

This job is with Hogarth, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Hogarth is the Global Content Experience Company. Part of WPP, Hogarth partners with one in every two of the world's top 100 brands including Coca-Cola, Ford, Rolex, Nestlé, Mondelez and Dyson. With a breadth of experience across an extensive range of sectors, Hogarth offers the unrivaled ability to deliver relevant, engaging, and measurable content across all channels and media - both established and emerging. The number of channels at our fingertips; the need for speed; and the drive for mass personalisation, all mean that brands need different solutions.  Our global team of over 7,500 craft and technology experts brings together creative, production and innovation to help clients navigate this exciting and ever-changing world of today's content experience.

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. Working at WPP means being part of a global network of more than 100,000 talented people dedicated to doing extraordinary work for our clients. We operate in over 100 countries, with corporate headquarters in New York, London and Singapore. WPP is a world leader in marketing services, with deep AI, data and technology capabilities, global presence and unrivalled creative talent. Our clients include many of the biggest companies and advertisers in the world, including approximately 300 of the Fortune Global 500. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow.  

We are seeking a highly motivated QA Technical Lead, with a strong focus and consistent experience on automated quality assurance, to join our AI powered Intelligent Content product team.

As a QA Technical Lead, you will lead your team members on delivering value, coding alongside them and guiding them through the entire quality assurance lifecycle. This role requires strong technical skills, a deep understanding of QA tools, frameworks and practices, as well as excellent leadership and communication skills.

Our exciting product implements the latest AI technology, such as Computer Vision, Predictive Machine Learning, and Natural Language Processing to inform how advertising content is performing across channel, market and format. It can then leverage the latest in Generative AI and Creative Automation to apply high performing content to branded designs, and deliver immediately into social, display and video channels, all accessible through a suite of sophisticated and intuitive web apps. The product is already used by some of the world's largest brands, and we are now in a period of rapid growth that requires more hands-on deck to deliver on the ambitious roadmap we have.

Key Responsibilities

• Team Leadership: As a QA lead, you'll be responsible for leading and managing a team of QA engineers. This includes assigning tasks, providing guidance, and ensuring the team's productivity and effectiveness
• Owning and signing off the deliverables from preparation, execution and reporting of different testing types in Scrum QA, i.e., Unit testing, Integration testing, System testing, Compatibility testing
• Owning and signing off the activities related to preparing test candidates, i.e., Smoke test, Sanity checks, System integration testing, Regression testing, UAT, Operational acceptance testing, Performance testing, Installation testing, Compatibility testing
• Test Planning and Strategy: Develop test plans, strategies, and methodologies to ensure comprehensive test coverage. This involves understanding project requirements, risks, and priorities. Advise the team on tools and platforms suitable for ensuring quality on the product. Support development teams with the adoption of tools for CI and test automation. Drive increased test automation coverage and reporting in all areas of the product.
• Test Case Design and Documentation: Create test cases and test scripts based on requirements and user stories. Ensure that test cases are clear, comprehensive, and executable.
• Test Execution: Oversee the execution of test cases, ensuring that testing is carried out effectively and efficiently. This includes both manual and automated testing as appropriate.
• Defect Management: Track and manage defects throughout the software development lifecycle. This involves identifying, documenting, prioritizing, and resolving issues found during testing.
• Risk Assessment: Identify potential risks to the quality of the software and work with the team to mitigate them. This may involve prioritizing testing efforts based on risk levels.
• Communication: Act as a liaison between the QA team, development team, Engineering Manager and Product team. Communicate test progress, results, and issues effectively to ensure transparency and alignment. 
• Continuous Improvement: Drive continuous improvement in QA processes, methodologies, and tools. This involves staying updated with industry best practices and emerging technologies.
• Training and Mentoring: Provide training, mentoring, and support to QA team members to enhance their skills and knowledge.
• Quality Metrics and Reporting: Define and track key quality metrics to measure the effectiveness of testing efforts. Prepare and present reports on test results, defect trends, and overall product quality.
• Integration and Collaboration: Collaborate with other teams, such as development, product management, and customer support, to ensure a cohesive approach to quality throughout the software development lifecycle.
• Adaptability and Flexibility: Be adaptable and flexible to changes in project priorities, timelines, and requirements. Prioritize tasks accordingly to meet project goals.
• Release management

Technical Requirements

• Proficient in Typescript / Javascript
• Solid understanding of QA principles and methodologies
• Experience with different functional and non-functional testing types
• Proven track record of building test automation for different types products
• Experience with developing scripts and tooling for Non-Functional Testing
• Proven ability to define the scope of a multitude of testing phases – system, integration, E2E, UAT, regression, security, OAT & non-functional
• Experience documenting Test Strategies/ Approaches & Test Reports
• Ability to analyze the testing requirements of complex enterprise systems.
• Experience with GitHub or other Git source control provider 
• Experience in CI/CD pipelines (we're using GitHub actions)
• Experience reviewing code (automated tests related) and providing feedback.
• Experience with Playwright is a plus
• Excellent written and verbal communication skills
• Experience with using AI services is a plus
• Microservices experience is a plus

WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

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