ICT Helpdesk Support Officer

3 weeks ago

Prayagraj, India St Paul's College Full time

ICT Helpdesk Support Officer

Position Type

School Operations

Commence Date

ASAP

Employment Status

Permanent / Ongoing

FTE/Hours per week

Full Time

Subject(s)/Grade

Grade 3

Role Details

Do you have technical skills and want to be part of an innovative team focusing on supporting ICT platforms?

The Opportunity

We are seeking a permanent ICT Helpdesk Support Officer to work with the ICT team, delivering professional and high-quality helpdesk support. This is a first level position which will build on current technical skill capacity while applying trouble shooting curiosity.

This is full time position which will commence as soon as possible or by negotiation.

About You
You are a keen worker with keen problem-solving skills, able to think outside the box.  You enjoy working with systems, including troubleshooting, diagnosing problems and working with a team. Above all, you value the impact of making platforms work for the benefit of staff leading learning and ultimately, the benefit of students and their learning achievement overall.

  • Demonstrated diagnostic skills
  • Excellent organisational and time management skills
  • Be an energetic, positive, dynamic employee who is part of the ICT Team with minimal supervision, has a can-do attitude, and is willing to support the team where needed.
  • Demonstrated ability to perform a wide variety of administrative tasks which includes meeting the current needs while having flexibility to create new information pathways
  • Actively support and contribute to the Catholic Identity and Edmund Rice Tradition

About Us

St Paul’s College is a thriving co-educational R-12 Catholic College in the Edmund Rice tradition. Co-existing on the one campus, St Paul’s College has a distinct Primary Years and Secondary Years location working cohesively to make the student learning journey seamless.

We are a welcoming and diverse community where families and teachers work together to guide students in becoming compassionate, respectful, and faithful young adults.

Our staff play a vital role in fostering a learning environment that reflects our core values of Faith, Relationships, Excellence and Diversity.

Why St Paul’s?

  • Join a values-led R–12 co-educational college where relationships and wellbeing are at the heart of learning.
  • Be part of a warm, inclusive and future-focused staff team
  • Work in a college that celebrates diversity, collaboration and professional growth
  • Enjoy the opportunity to make a real difference in a child’s learning journey

For any additional information, please contact Jenny Allan, People & Culture Advisor at ****************************

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