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Resort Front Office Assistant

2 months ago

Dindigul, India Serviette Hotels Full time

Company Description

Serviette Hospitality, founded in 2014, is a hotel management company that collaborates with independent boutique brands through franchise agreements to offer excellence in management and maximize returns. The company is located in Kochi and is dedicated to providing exceptional hospitality services.


Role Description

This is a full-time on-site role for a Resort Front Office Assistant at Alfred Place, Fort Kochi. The Resort Front Office Assistant will be responsible for managing guest inquiries, reservations, and check-ins, providing administrative assistance, maintaining clerical tasks, and ensuring exceptional customer service at the front desk.


Qualifications


  • Interpersonal Skills and Phone Etiquette
  • Appointment Scheduling and Administrative Assistance
  • Clerical Skills
  • Excellent customer service and communication skills
  • Proficiency in Microsoft Office Suite
  • Detail-oriented and organized
  • Previous experience in hospitality or customer service is a plus
  • Diploma or degree in Hospitality Management or related field is a plus