Chatbot Developer

1 month ago

Pune, India LatentBridge Full time

Chatbot Conversation Designer will be responsible for the new chatbot product deployed on multiple channels. The role holder will be accountable for designing and optimizing the conversation flows in the chatbot, becoming the SME on the chatbot user interface, taking responsibility for building the journeys and ensuring the right intents and actions, along working closely with the solution provider to identify new opportunities. The role holder will be our SME in chatbots, with a strong interest and passion for the emerging tech with chatbots, keeping abreast of industry developments with Open AI, ChatGPT, AI-powered chatbots, etc.


Responsibilities:

• Collaborate with stakeholders to understand user needs and business requirements and translate them into effective conversational designs. Create user flows, interaction models, and dialogue scripts to guide the development of NLU-powered Chatbots, voice assistants, and other conversational interfaces.


• Craft clear, concise, and engaging dialogue scripts that mimic natural language interactions. Develop conversational branching and handle user queries and requests effectively, considering various user scenarios.


• Manage Chatbot intents, analyzing customer conversations to implement improvements


• Be the SME on the chatbot Kore.ai platform to design and build chatbot journeys


• Regularly review reporting to understand usage, sharing insights back with the digital team


• Work closely with digital and third-party vendors, to raise any defects that arise to fix within a timely manner - ensuring any impact to sales or service teams is communicated


• Understand and use the Three Business tone of voice to ensure clear conversations with customers that reflect our brand in a user-friendly way


• Work closely with the digital team to understand website and app journeys, key priorities and focus areas to ensure the chatbot journeys support the digital ambition and goals


• QA test the chatbot experience from start to finish, ensuring any bugs are recorded, reported, and fixed


• Ongoing qualitative analysis of customer feedback to recommend changes in the chatbot


• Collaborate with different business areas to iteratively grow the chatbot and deliver customer-centric solutions to a wide range of intents

Skills:


Demonstrable experience in designing and building chatbot conversation flows with the Kore.ai platform- 4Yr.


Experience working as a user experience/conversation designer


Excellent written and verbal communication skills supported by knowledge of grammar and proof-reading skills


Experience working in a digital agile environment


Good understanding of AI and machine learning concepts, and experience with NLP and NLU technologies a plus.


Experience and certification in the Kore.ai Chatbot platform are mandatory


Familiarity with popular conversational design platforms and tools, such as Dialog flow, Dialog Engine, MS Luis, or IBM Watson is a plus


Experience working as a user experience/conversation designer


Excellent written and verbal communication skills supported by knowledge of grammar and proof


Must have Kore-certified skills

  • Chatbot Developer

    1 week ago

    Pune, Maharashtra, India LatentBridge Full time

    Chatbot Conversation Designer will be responsible for the new chatbot product deployed on multiple channels. The role holder will be accountable for designing and optimizing the conversation flows in the chatbot, becoming the SME on the chatbot user interface, taking responsibility for building the journeys and ensuring the right intents and actions, along...

  • Chatbot Developer

    1 week ago

    Pune, Maharashtra, India Sam manpower services & Career LLP Full time

    Job Description:Are you passionate about developing Chatbot applications using Power Virtual Agent? If you have 2+ years of experience in this field, we want you on our team! Join us in this exciting role where you will be responsible for monitoring chatbot interactions, analyzing user feedback, and providing insights to enhance performance and user...

  • Chatbot Developer

    3 weeks ago

    pune, India Tech Mahindra Full time

    Hi Candidate ,Hiring for Chatbot Developer .location:Pune/HyderabadExp -5+ yearsChatbot development/ Conversational Gateway implementations,Azure cloud, .net, node js,.· Overall 5+ years of IT experience. Should be from a programming background on any coding language (preferably .Net), with minimum of 2 years’ experience with NODE JS.· Minimum 1 year...

  • Chatbot Developer

    1 week ago

    Pune, Maharashtra, India Tech Mahindra Full time

    Hi Candidate , Hiring for Chatbot Developer . location:Pune/Hyderabad Exp -5+ years Chatbot development/ Conversational Gateway implementations,Azure cloud, .net, node js,. · Overall 5+ years of IT experience. Should be from a programming background on any coding language (preferably .Net), with minimum of 2 years' experience with NODE JS. · Minimum 1 year...

  • Chatbot Developer

    1 week ago

    Pune, Maharashtra, India Propmo Services Full time

    Job Description : Looking for Chat Bot developer with RASA Experience. Minimum of 13 Years experience is required. Looking for 1+ years in Python Development RASA experience 12 years is required Worked with RESTful services, JSON response Worked in atleast 89 chatbot project Handson experience with designing and building NLP/NLU applications Experience in...

  • Chatbot Developer

    4 weeks ago

    Pune, India Tech Mahindra Full time

    Hi Candidate ,Hiring for Chatbot Developer .location:Pune/Hyderabad Exp -5+ years Chatbot development/ Conversational Gateway implementations,Azure cloud, .net, node js,.· Overall 5+ years of IT experience. Should be from a programming background on any coding language (preferably .Net), with minimum of 2 years’ experience with NODE JS.· Minimum 1 year...

  • Chatbot Developer

    3 weeks ago

    Pune, India Tech Mahindra Full time

    Hi Candidate ,Hiring for Chatbot Developer .location:Pune/Hyderabad Exp -5+ years Chatbot development/ Conversational Gateway implementations,Azure cloud, .net, node js,.· Overall 5+ years of IT experience. Should be from a programming background on any coding language (preferably .Net), with minimum of 2 years’ experience with NODE JS.· Minimum 1 year...

  • Chatbot Developer

    4 weeks ago

    Pune, India Tech Mahindra Full time

    Hi Candidate ,Hiring for Chatbot Developer .location:Pune/Hyderabad Exp -5+ years Chatbot development/ Conversational Gateway implementations,Azure cloud, .net, node js,.· Overall 5+ years of IT experience. Should be from a programming background on any coding language (preferably .Net), with minimum of 2 years’ experience with NODE JS.· Minimum 1 year...

  • Chatbot Developer

    3 weeks ago

    Pune, India Tech Mahindra Full time

    Hi Candidate , Hiring for Chatbot Developer . location:Pune/Hyderabad Exp -5+ years Chatbot development/ Conversational Gateway implementations,Azure cloud, .net, node js,. · Overall 5+ years of IT experience. Should be from a programming background on any coding language (preferably .Net), with minimum of 2 years’ experience with NODE JS. · Minimum 1...

  • Chatbot Developer

    3 weeks ago

    Pune, India Tech Mahindra Full time

    Hi Candidate ,Hiring for Chatbot Developer .location:Pune/Hyderabad Exp -5+ years Chatbot development/ Conversational Gateway implementations,Azure cloud, .net, node js,.· Overall 5+ years of IT experience. Should be from a programming background on any coding language (preferably .Net), with minimum of 2 years’ experience with NODE JS.· Minimum 1 year...

  • ChatBot Engineer

    2 months ago

    Pune, India Corning Full time

    Requisition Number: 63248   Corning is vital to progress – in the industries we help shape and in the world we share. We invent life-changing technologies using materials science. Our scientific and manufacturing expertise, boundless curiosity, and commitment to purposeful invention place us at the center of the way the world interacts,...

  • ChatBot Engineer

    2 months ago

    Pune, India Corning Full time

    Requisition Number: 63248 Corning is vital to progress – in the industries we help shape and in the world we share.We invent life-changing technologies using materials science. Our scientific and manufacturing expertise, boundless curiosity, and commitment to purposeful invention place us at the center of the way the world interacts, works, learns, and...

  • ChatBot Engineer

    3 weeks ago

    pune, India Corning Full time

    Requisition Number: 63248 Corning is vital to progress – in the industries we help shape and in the world we share. We invent life-changing technologies using materials science. Our scientific and manufacturing expertise, boundless curiosity, and commitment to purposeful invention place us at the center of the way the world interacts, works, learns, and...

  • ChatBot Engineer

    1 week ago

    Pune, Maharashtra, India Corning Full time

    Requisition Number: 63248Corning is vital to progress – in the industries we help shape and in the world we share.We invent life-changing technologies using materials science. Our scientific and manufacturing expertise, boundless curiosity, and commitment to purposeful invention place us at the center of the way the world interacts, works, learns, and...

  • ChatBot Engineer

    2 months ago

    pune, India Corning Full time

    Requisition Number: 63248 Corning is vital to progress – in the industries we help shape and in the world we share. We invent life-changing technologies using materials science. Our scientific and manufacturing expertise, boundless curiosity, and commitment to purposeful invention place us at the center of the way the world interacts, works, learns, and...

  • ChatBot Engineer

    3 weeks ago

    Pune, India Corning Full time

    Requisition Number: 63248 Corning is vital to progress – in the industries we help shape and in the world we share.We invent life-changing technologies using materials science. Our scientific and manufacturing expertise, boundless curiosity, and commitment to purposeful invention place us at the center of the way the world interacts, works, learns, and...

  • ChatBot Engineer

    3 weeks ago

    Pune, India Corning Full time

    Requisition Number: 63248   Corning is vital to progress – in the industries we help shape and in the world we share. We invent life-changing technologies using materials science. Our scientific and manufacturing expertise, boundless curiosity, and commitment to purposeful invention place us at the center of the way the world interacts,...

  • Chatbot Developer

    2 months ago

    Pune, Maharashtra, India Propmo Services Full time

    Job Description :- Looking for Chat Bot developer with RASA Experience.- Minimum of 1-3 Years experience is required.- Looking for 1+ years in Python Development- RASA experience 1-2 years is required- Worked with RESTful services, JSON response- Worked in at-least 8-9 chatbot project- Hands-on experience with designing and building NLP/NLU applications-...

  • Chatbot Developer

    2 months ago

    Pune, India Propmo Services Full time

    Job Description :- Looking for Chat Bot developer with RASA Experience.- Minimum of 1-3 Years experience is required.- Looking for 1+ years in Python Development- RASA experience 1-2 years is required- Worked with RESTful services, JSON response- Worked in at-least 8-9 chatbot project- Hands-on experience with designing and building NLP/NLU applications-...

  • Chatbot Developer

    2 months ago

    Pune, India Propmo Services Full time

    Job Description :- Looking for Chat Bot developer with RASA Experience.- Minimum of 1-3 Years experience is required.- Looking for 1+ years in Python Development- RASA experience 1-2 years is required- Worked with RESTful services, JSON response- Worked in at-least 8-9 chatbot project- Hands-on experience with designing and building NLP/NLU applications-...