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Application Support Admin
4 weeks ago
Seeking an experienced Application Support Admin to join our team. Responsibilities include monitoring and resolving components of applications and infrastructure. AWS Cloud Practitioner & Cloud Solutions Architect Associate qualifications are preferred however any equivalent industry standard cloud experience or certification will be considered.
Key Responsibilities
AWS Knowledge / Experience, AWS cloud practitioner / Cloud Solutions Architect Associate certificated preferred
Support experience in a financial service regulated environment.
System admin experience in Windows server 2012+ environment
Relevant work experience in Linux or Windows systems administration
Awareness of AWS overall, including EC2, VPC, AWS Cloud Watch, Storage and Security Groups.
Working knowledge of SSL certs
Intermediate knowledge of troubleshooting Networking and load balancing topology.
Working knowledge of IIS and tomcat
Deploy and support products for clients in the UK and internationally.
Create new environments, carry out software deployments, and manage estates.
Work closely with the Technical Lead to enhance service delivery.
Provide support outside of normal office hours for issue resolutions and deployments.
Maintain records of support issues and deployments for KB
Assist with installations, configurations with various teams across the business.
Understanding and experience in using cloud platform propriety platform services and tooling including at a minimum Compute,
Understanding best practices and how to secure cloud resources for a highly regulated enterprise environment.
Windows Server operating systems
Windows automation tools such as PowerShell.
Knowledge and experience of cloud well architected frameworks and adoption principles
Contribute to the design, management & maintenance of our AWS hosted infrastructure covering our dev, UAT and production environments.
Provide a resilient, scalable, and secure platform.
Being actively involved in exciting new research projects and proof of concepts
Ensure that all duties are carried out with the aim of protecting customers and improving customer experience.
Full understanding of the development lifecycle & methodologies
Credible and professional
Able to challenge appropriately and present solutions.
Excellent oral and written communication skills and strong customer focus.
Ability to juggle many tasks in a fast-moving environment. Excellent organisational and communication skills.
Self-starting and able to work on own initiative.
High attention to detail
Driving delivery and continuous improvement
Qualification
BE, BTech or bachelor's degree in information technology or equivalent with 3 to 6 years' experience in Application Support
Strong understand and should have work experience in Linux, Window's server, Window's network and Window's System
Must have skills - SSL, IIS, AWS Certified or any other Professional cloud certification
Desirable skills - SharePoint Administrator | Presconnect, Kofax | Informatica | PowerShell | Monitoring tool i.e. Datadog, Opsview, Nagios, etc
