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Business Analyst

3 months ago

Mumbai, India Yocket Full time
About Us


We are the largest and most active online platform for international education

Yocket was established in 2015 with a mission to connect people to the world's best learning opportunities.

Today, Yocket is the largest community-driven online platform for international education. We help the study abroad aspirants by connecting them to the best universities over the world. Till date, we have helped more than 10,00,000 students across countries pursue their higher education.

Every day thousands of students use our products to explore universities, connect with peers and alumni from renowned universities. Recently we were chosen as one of the Top 100 Indian Startups by Google and MeitY’s Appscale Academy Initiative We’re also ranked #18 on AppStore Top Charts - Education

At Yocket, we strive to help our employees find passion and purpose. Join us in changing the way students make their decisions about education. If you wish to create an impact and help students get the best education by taking our vision ahead, we would love to have you in our team


Job Description


  1. Support the sales team by improving processes, measuring outcomes, tracking performance, and providing relevant analytics.
  2. Collaborate with Sales and Marketing to refine the lead qualification process, analyse campaign performance, and develop reporting dashboards.
  3. Partner with Sales to create and maintain accurate sales forecasting models and data.
  4. Enhance sales productivity by simplifying processes, including automating tasks like Excel work.
  5. Manage and ensure adherence to sales processes across the team.
  6. Develop and deliver executive dashboard reports on a fortnightly, monthly, and quarterly basis.
  7. Track and analyse key metrics such as pipeline growth, win/loss rates, and quota attainment.
  8. Gather and clean user data from various sources, ensuring accuracy and completeness.
  9. Utilise statistical and predictive techniques to identify trends, patterns, and opportunities.
  10. Generate regular reports and dashboards to communicate sales performance, identify improvement areas, and measure the effectiveness of sales strategies.


Requirements


  1. Minimum education qualification: BE / BTech / BSc / BCA in IT / IS / CS.
  2. Minimum years of experience: 1+ years - STRICTLY in an analyst role.
  3. You will transition to become the POC or Owner of the organisation’s CRM, so a strong sense of ownership is a MUST.
  4. Experience with Metabase, Webengage, and Leadsquared CRM is a big plus.
  5. Immediate joiners will be given the highest priority.
  6. The candidate should have knowledge of backend technology, including the ability to understand API calls and data flows, and interact effectively with the engineering team.
  7. Demonstrating analytical skills: Interpreting complex data sets and extracting meaningful insights. Utilising Excel/G-Sheets, SQL, Tableau, or Python tools for data analysis.
  8. The candidate should be well-versed in using Metabase or similar BI tools for data visualisation, reporting, and conducting in-depth data analysis to support business decisions.
  9. The candidate should have strong experience with Webengage or similar customer engagement platforms for managing campaigns, automating workflows, and analysing user behaviour and engagement metrics.
  10. The candidate should be proficient in using Leadsquared CRM or similar CRM tools for managing leads, tracking sales activities, and optimising customer relationship management processes.
  11. Applying business acumen: Understanding sales processes, market dynamics, and revenue generation strategies.
  12. Fostering teamwork and collaboration: Collaborating effectively with sales teams, managers, and cross-functional departments.


Benefits


  1.  Medical Insurance for you and your family members
  2. No boss kinda culture (We have mentors, not bosses, bring your own idea to the table without hesitation)
  3. Access to your psychological counselor (We take care of your mental well-being)