Oracle Utilities CC&B Consultant

4 weeks ago

Mumbai, India Leinex Consulting Full time

Job Summary :We are seeking an experienced Oracle Utilities CC&B Consultant with a strong background in the Oracle Utilities Global Business Unit (UGBU) suite, specifically Customer Care & Billing (CC&B).The ideal candidate will have a minimum of 3 years of total IT experience and hands-on expertise in at least one to two full-cycle Oracle Utilities implementations.This role demands a combination of technical leadership, solutioning skills, presales support, and client engagement capabilities, making it suitable for consultants who are passionate about delivering enterprise-grade utility Responsibilities & Technical Expertise :- Lead and contribute to full lifecycle implementation projects in Oracle Utilities (preferably CC&B).- Configure and customize Oracle CC&B to meet business and client-specific requirements.- Provide hands-on support and troubleshooting for Oracle CC&B applications.- Collaborate with integration teams to manage SOA-based integrations between OUAF products and external Design & Delivery :- Analyze client requirements and translate them into scalable Oracle UGBU solutions.- Develop tailored solutions, leveraging Oracle Utilities products and ensuring best practices.- Deliver flawless solutions aligned with client expectations, timelines, and budgets.- Support the deployment, testing, and rollout phases for Oracle CC&B & Client Engagement :- Work with Sales and Bid Management teams to design operational solutions for prospects and existing clients.- Prepare and present operational value propositions to customers during discovery and proposal phases.- Provide technical consultation during RFP/RFI processes, demos, and & Thought Leadership :- Drive innovation by identifying automation opportunities, including RPA and other solution accelerators.- Bring in thought leadership to optimize business processes and technical architecture.- Develop client-specific reusable assets and best practices to enhance delivery Mentorship & Coordination :- Mentor junior team members and support their growth through technical and functional guidance.- Foster a culture of collaboration and proactive employee engagement.- Work in onsite-offshore delivery models, ensuring clear communication and task ownership across teams. Required Skills & Experience :- 3 to 12 years of total IT experience, with at least 3+ years in Oracle Utilities CC&B.- Minimum 1-2 full lifecycle implementations in Oracle Utilities applications.- Strong hands-on experience in Oracle UGBU products, especially CC&B.- Good knowledge of the OUAF (Oracle Utilities Application Framework).- Experience working with SOA-based integration of Oracle Utility products.- Familiarity with Oracle Utility Analytics.- Excellent troubleshooting, problem-solving, and performance-tuning skills.- Prior experience supporting pre-sales activities, proposals, and solution demonstrations.- Strong client interaction skills and ability to understand complex business processes.- Effective communication skills, both written and verbal.- Ability to travel on short and long-term assignments as required (ref:hirist.tech)

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