Salesforce Service Cloud Voice Developer

3 weeks ago


New Delhi, India Gravity Infosolutions, Inc. Full time

Role: Salesforce Service Cloud Voice DeveloperExp: 5+ YearsType: Contract- Hands-on development experience in: - AWS Lambda - Amazon Connect - Amazon Lex - Strong Service Cloud Voice (SFSVC) implementation experience - Familiarity with IVR/telephony integrations using AWS - Strong coding skills and ability to build custom connectors and integrationsResponsibilities- Implement Salesforce Service Cloud Voice functionality with AWS backend integrations - Build, test, and deploy AWS Lambda functions supporting Amazon Connect flows - Work with the technical architect to deliver the contact center transformation - Troubleshoot and optimize integrations for performance and reliability



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