Process Specialist

20 hours ago

New Delhi, India Tata Consultancy Services Full time

TCS BPS IS HIRING for Credit Card Non-Fraud Disputes Analyst and AML Analyst - Level 1 role at Chennai Kindly go through the norms below and apply only if its relevant forJob Role: Credit Card Non-Fraud Disputes and AML AnalystJob Location: ChennaiExperience required:- 2 to 8 years of work experience in Credit Card Non-Fraud Disputes and AML Analyst Servicing domainJob Requirement:- Any full-time graduate (10+2+3). - Immediate joiners are preferred. - Willingness to work in night shifts. - Mode of Salary credit should be through banks from all the employers (No cash in hand) - All educational and employment documents are mandatory to have.Skill Requirement:- Experience in AML alert management system and hands-on experience in US Banking Operations in Financial crime compliance (Credit card dispute management with a focus on Non-Fraud Disputes) for a Leading US based Insurer. - Review of Manual referrals generated by different areas of the bank. - Review and analysis on Low, Medium and High-Risk accounts - Investigate and resolve Credit Card Disputes related to non-fraudulent transactions (e.g. billing errors, service-related issues, Consumer Disputes and Processing errors with the following Chargeback Disputes Reason code). - Analyze customer complaints and transaction histories to identify discrepancies - Good Analytical skills, excellent judgment, logic and reasoning - Being Flexible for Working in Multiple Shifts - Computer literate and strong familiarity with credit financial analysis techniques - Excellent verbal and written communication and interpersonal skills - Ability to work independently in a Team environmentJob Description:- Conduct enhanced due diligence research of individuals, institutions and trust through LexisNexis and other internet tools. - Interact with Bank management on suspicious transactions conducted by customers. - Prepare and review Loan accounts, RDC (Remote Deposit Capture), Wire Transfers and Monetary Instrument reports - Use transactional and customer records, external data, publicly- available information, and other information to identify suspicious or unusual activity. - Ensure compliance with client SLAs, internal controls and regulatory guidelines - Review and validate disputes for accuracy, ensuring adherence to card network rules and regulatory guidelines - Liaise with merchants, cardholders and internal teams such as Operations and Risk management to facilitate dispute resolution - Maintain high potential skills of handling Disputes, Pre-Arbitration (Representment) and Arbitration to deliver good quality - Hands-on experience of VISA cards - Experience with Dispute management applications (Pega or Quavo) and processing platforms - Drive continuous improvement initiatives in the Dispute resolution process by analyzing trends, identifying root causes and recommending corrective actions - Proven experience in handling escalations and complex dispute investigations"TCS does not charge any fee at any stage of the recruitment & selection process. TCS has not authorized any person/agency/partner to collect any fee for recruitment from candidates. If you notice the above, please bring it to our attention immediately.

  • Process Specialist

    2 days ago

    New Delhi, India Tata Consultancy Services Full time

    Greetings from TCS BPS!!Dear Candidates,TCS BPS is hiring for any International Insurance professionals at TCS Pune.Job Summary: Process: International Insurance/Insurance Operations (Life, Pensions, Annuities) Work Location: Pune (Sahyadri Park) 1 +Years of experience in any International Insurance and Good Communication skillsPosition Summary: Associates...

  • Revenue Specialist

    3 days ago

    New Delhi, India Obrimo Technologies Full time

    We’re Hiring:Salesforce Revenue Cloud Specialist!Experience Required:5+ Years Location:PAN India Joining:ImmediateAbout the Role We are looking for a skilledSalesforce Revenue Cloud Specialistwith strong expertise in CPQ & Billing solutions. The ideal candidate should have hands-on experience in designing, configuring, and delivering scalable Revenue Cloud...

  • n8n Automation Specialist

    19 hours ago

    New Delhi, India Neurobit.in Full time

    Role DescriptionThis is a full-time on-site role for an n8n Automation Specialist based in Bengaluru. The n8n Automation Specialist will be responsible for the development, implementation, and maintenance of automation processes. Responsibilities include troubleshooting issues, creating and executing test cases, and ensuring the quality and efficiency of...

  • Collections Specialist

    18 hours ago

    New Delhi, India HCLTech Full time

    Ready to take the next step in your career? Send your resume to:✉️ shine.albert@hcltech.comJoin HCL Technologies – OTC Collections Specialist (Onsite, Chennai)Are you a results-driven professional with a passion for collections and stakeholder management? HCL Technologies is hiring OTC Collections Specialists to join our dynamic team and drive...

  • Sales And Marketing Specialist

    2 weeks ago

    New Delhi, India KYSA cONSULTANCY Full time

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for a Sales and Marketing Specialist. The role is located in Dubai, UAE. The Sales and Marketing Specialist will be responsible for developing and implementing effective sales strategies, managing customer relationships, and providing training to new sales...

  • Documentation Specialist

    15 hours ago

    New Delhi, India Rivansh Animal Nutrition Private Limited Full time

    Company Description We suggest you enter details here.Role Description This is a full-time on-site role for a Documentation Specialist located in Paonta Sahib. The Documentation Specialist will be responsible for creating, managing, and maintaining various types of documentation. This includes clinical documentation, technical documentation, and other...

  • Payroll Specialist

    20 hours ago

    New Delhi, India Hithonix Solutions Full time

    Company Description Hithonix Solutions is a forward-thinking B2B technology company that specializes in delivering custom-built software solutions to drive impactful results. Operational since 2015 and officially registered under India’s Udyam MSME initiative in 2025, we focus on enabling businesses to modernize, scale, and lead with technology. Our...

  • Recruitment Specialist

    1 week ago

    New Delhi, India Sarathi Germinate Nidhi Limited Full time

    Company DescriptionSarathi Germinate Nidhi Limited is a leading entity in the banking sector, focused on fostering a safe and development-oriented environment while adhering to the regulatory standards set by the Reserve Bank of India (RBI). We offer a comprehensive range of financial services, including savings, investments, and fixed deposits with...

  • Recruitment Specialist

    17 hours ago

    New Delhi, India Sarathi Germinate Nidhi Limited Full time

    Company Description Sarathi Germinate Nidhi Limited is a leading entity in the banking sector, focused on fostering a safe and development-oriented environment while adhering to the regulatory standards set by the Reserve Bank of India (RBI). We offer a comprehensive range of financial services, including savings, investments, and fixed deposits with...

  • Claims Specialist

    1 week ago

    New Delhi, India Plum Full time

    About Job:- Claims Management Specialist is responsible for processing and managing cashless insurance claims efficiently and accurately, ensuring timely closure to policyholders and seamless coordination with insurance providers.The job purpose of a Claims Management Specialist is to process and manage cashless claims for employees. This includes verifying...