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Technical Writer

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Thiruvananthapuram, Kerala, India Kran Consulting Pvt. Ltd Full time

As a software technical writer, your role involves actively participating in documentation planning processes, comprehending product features, and collaborating with project teams to ensure the delivery of high-quality documentation. You will play a crucial role in creating and refining technical documents, such as manuals, reports, brochures, and articles. Your expertise will ensure that complex information is presented in a clear and engaging manner. The Technical Writer is responsible for strategizing, structuring, and composing user guides, reference materials, training manuals, project documentation, and release notes tailored to the target audience. To accomplish these tasks, Technical Writers diligently research and systematically organize initial source materials, which may include a variety of inputs like functional requirements, RFPs (Request for Proposals), and discussion documents. 

Experience: 0 - 2 years of related experience required. 

Location: Trivandrum  

Duties/ Responsibilities: 

  • Prepare comprehensive requirement documents encompassing FRS/CRS, SRS, SDD, User Manuals, and various technical and non-technical documents. This should also involve the creation of Use Cases, Process Flows, and related materials. 
  • Acquire proficiency in project-specific documentation tools such as MS Word, MS Excel, MS PowerPoint, Adobe Acrobat, and XML. Embrace ongoing learning to refine technical writing abilities and remain abreast of industry-leading practices. 
  • Develop and update technical documentation in line with client requirements and agreed specifications, ensure that the documentation is clear, concise, and aligned with the product's functionality. 
  • Acquire a comprehensive understanding of the software products and features being documented, test the products or features based on documented procedures to gain a practical understanding 
  • Actively participate in project team meetings, collaborating with cross-functional teams to gather information and insights, suggest enhancements to improve documentation quality standards. 
  • Assess the specific needs of the target audience, tailoring tone and technical terminology to ensure optimal comprehension. 
  • Strategize and set well-defined timelines and deadlines for writing processes. 
  • Strong multitasking capabilities, solid understanding of technical writing standards and processes, and the ability to effectively manage multiple tasks in a high-paced setting while maintaining composure and focus under pressure. 

Required Skills/Abilities: 

  • Bachelor's degree in English/ Computer Science, or a related field. 
  • Excellent command of written English with strong grammar knowledge 
  • Demonstrated ability to comprehend technical concepts and translate them into user-friendly documentation. 
  • Attention to detail and commitment to maintaining accuracy in documentation. 
  • Basic understanding of software development processes and the ability to learn new technologies quickly. 
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). 
  • Strong team player with excellent collaboration and interpersonal skills. 
  • Eagerness to learn and contribute actively to the success of the team and projects. 
  • Demonstrate unparalleled organizational skills and an unwavering attention to detail, maintaining high-quality standards. 
  • Display proficiency in editing and proofreading the work of colleagues, enhancing the overall output.