Hiring in TCS After Sales Service

2 days ago

Coimbatore, India Tata Consultancy Services Full time

Total Exp : 5 to 15 Years Locations : Bangalore / Chennai / Mumbai / Pune / Nagpur / Delhi / Coimbatore Desired Skills: • 5-15+ years’ experience and expertise in Service-Centric function, preferably in heavy equipment, aerospace, industrial, automotive manufacturing • Expertise in Servitization, Field Service Management, scheduling, maintenance, repairs, overhauls, Contracts, Service BOM, , Service Analytics, Depot Repair, Warranty, Service / Aftermarket Parts, IOT and Service System Integration. • Consulting and deployment of service / aftermarket management solutions. • Strong communication and presentation skills are required. Will communicating with internal and customer teams. Must display ability to discover and define business requirements. A strong understanding of Business Process Modeling is required. • Contribute and collaborate with team that implements the solution. • 70-80% Client Interaction and 30-20% Internal asstes • Support solution development with key technologies (Service Max, Zinier, IFS, ServiceNow, Syncron, Techsee, CareAR, PTC SLM, Windchill SIM, Inservice, Servigistics , JDA ,SAP SPM, Oracle etc.) by giving the domain in-puts to IT teams. • Work on pre-sales activities for identifying and converting business consulting and IT implementation opportunities Good to Have: • Consulting – defining strategy, roadmap, business capabilities, requirements and working with team in implementation. • Identify opportunities through business connects with clients and relationships in TCS ecosystem Lead RFP responses and contribute • Track emerging business models and trends for its applicability in manufacturing. • Build connects with analysts, speak jointly with customers in key Industry forums and publish thought leadership articles • Prepare assets for practice • Experience in outcome centric models • Experience in Service Planning, Scheduling, product as a service, Statistics, BOM, Catalog building, analytics and automation, Pricing . • Experience in implementation of PTC SLM Modules, Service Max, IFS, ServiceNow or any SLM packages. • Digital Enablement of Service Transf-ormation using Big Data, Cloud, Augmented Reality, Artificial Intelligence, Chatbots etc • Publication of articles in forums

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