Caliber Technologies

Product Specialist (2-7yrs exp)- Hand-on experience on pharma / projects and preferably with instrumentation background.- Patience to listen and understand customer queries.- Good Analytical and problem-solving skills.- Willing to learn and quickly mingle with the team members.- Flexible to travel for implementation.- QAMS/DMS/LIMS Domain Knowledge is added advantage.- Strong communication and oral skills are required.- Should be able to lead the project and team.- Should assist the customer all the way in the project execution.Primary Demonstrate the Caliber products to Customers.- On-site build Installations and configurations.- Ensure thorough understanding of the customer requirements.- Assist delivery lead in Project kickoff and project planning.- Serve as the primary technical resource during the presales process for export/import digitization technology products, providing expertise and guidance to the sales team.- Collaborate with the sales team to understand customer requirements, challenges, and objectives related to export/import processes, and propose tailored technology solutions- Develop and deliver compelling presentations, demonstrations, and proof-of concepts to showcase the capabilities and value proposition of our export/import digitization technology products- Work closely with the product development team to stay updated on product enhancements and new features, and provide feedback and recommendations based on customer requirements and market trends.- Lead solution design and architecture discussions, working with cross functional teams to ensure the proposed solutions align with customer needs and are technically feasible- Prepare and deliver technical proposals, including solution architectures, implementation plans, and cost estimations, to support the sales process and win new business- Conduct competitive analysis and market research to stay abreast of industry trends, competitor offerings, and emerging technologies in the export/import digitization domain- Collaborate with the post-sales implementation team to ensure a smooth handover of customer requirements and solution design, providing necessary guidance and knowledge transfer- Build and maintain strong relationships with key stakeholders, including customers, partners, and industry experts, to drive customer satisfaction and foster long-term business partnerships- Stay up to date with industry best practices and certifications related to export/import digitization technologies, and continuously enhance your knowledge and expertise in the fieldWhat You Bring to the Table:- Proven experience in a presales or solution engineering role, specifically within the export/import digitization domain- Strong understanding of export/import processes, regulations, and documentation requirements.- Should have worked on Import / Export process with the User Company / Consulting company / Product Company.- Extensive knowledge of export/import digitization technology products, such as customs management systems, trade compliance solutions, supply chain visibility platforms, or related software applications.- Demonstrated ability to deliver persuasive and compelling presentations to technical and non-technical audiences.- Excellent problem-solving and analytical skills, with the ability to quickly grasp complex customer requirements and propose innovative solutions.- Proficiency in solution design and architecture, including the ability to map business processes to technology solutions effectively.- Strong communication and interpersonal skills, with the ability to build relationships and collaborate effectively with internal teams, customers, and partners. (ref:iimjobs.com)