Information Technology Infrastructure Manager

3 weeks ago

Chennai, Tamil Nadu, India Tiger Analytics Full time

As 'Manager - Technology Infra, you will be playing a pivotal role in design and implementation of initiatives – both new and enhancements to the existing Technology Infrastructure Digital Workspace setup (largely on-cloud but includes on-prem and hybrid as well). You will be an individual contributor and will perform:

· Infrastructure Design and Planning:

Analyse the existing, overall Technology Infrastructure stack covering Productivity & Collaboration platform (Google Workspace), Dev & Test environments on AWS, Azure, GCP, On-Prem/On-Cloud Identity Management platform integrations as well as other On-Prem Infrastructure.

Identify opportunities to enhance, arrive at Solution options, articulate benefits/implications with datapoints.

· Technology Evaluation: Evaluate emerging technologies and trends to identify opportunities for improving infrastructure security, scalability, and performance.

· Infrastructure Security: Ensure the Infrastructure Security aspects are "by design" included and aligned with Global Cybersecurity Frameworks

· Vendor Management: Work closely with vendors and third-party providers to evaluate products and services, negotiate contracts, and oversee service level agreements (SLAs).

· Implementation: Act as a lead, , author infrastructure architecture including HLD (High Level Design) & LLD (Low Level Design), own accountability for end-to-end implementation of solutions along with internal/vendor stakeholders/SMEs or play their roles where required. Act as a SME/L3 resource in the Technology Infrastructure domain.

· Documentation and Training: Create comprehensive documentation, including architecture diagrams, technical specifications, and standard operating procedures (SOPs). Provide training and knowledge transfer to IT staff and end-users as needed.

· 10 to 15 years of experience with at least last four years in IT Infrastructure design and implementation.

· Must be Hands-on in setting-up and management of Windows/Linux Servers OS and End-user Compute central services such as

· IAM, SSO, MFA, MDM, DNS, including integration of On-Prem AD to On-Cloud IAM

· Threat Management, DLP, EDR/XDR/MDR, Patch Management,

· Web Security, CASB products like Netskope SWG with DLP

· On-Cloud Productivity and Collaboration services like Google Workspace (GWS)

· Software Asset Management for the End-User Corporate IT Infra, using appropriate Tools/Services

· Development and implementation of automation scripts and tools to streamline infrastructure deployment, configuration management, and monitoring processes.

· Proven expertise in design and implementation of complex IT infrastructure solutions, including network architecture (LAN, WAN, WLAN), server infrastructure (Physical/Virtual), storage systems, and virtualization technologies, with IT Infra security implementations "by design".

· Should have strong understanding of cloud platforms (e.g., AWS, Azure, Google Cloud) and experience with cloud migration and hybrid cloud environments.

· Cloud Certifications such as AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect Expert, Cisco Certified Network Professional, ITIL are a plus.

· Bachelor's degree in computer science, Information Technology, or related field.

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