SME - DevOps (DV2)

1 week ago

Bengaluru, India Microland Full time

Required Skills
Technology | Cisco R and S Network Expert - Level 3 Support
Technology | Nexus Switch Expert - Level 3 Support
Technology | ASA Firewall Expert - Level 3 Support
Technology | Cisco WLAN Expert - Level 3 Support
Technology | Meraki WLAN Expert - Level 3 Support
Technology | F5 NLB Expert - Level 3 Support
Technology | Versa SDWAN Expert - Level 3 Support

Education Qualification :
Engineer - B.E / B.Tech / MCA

Certification Mandatory / Desirable :
Technology | Expert Level Certification - F5 Certified Solutions Expert / CCIE Security / CCIE Wireless / ZTCA / ACCX / CCIE Service Provider

Delivery Skills: 1. Technology Management: Responsible for overall network technology management for the business. Responsible for planning and execution of new technology roll outs, scope expansion and readiness of team from technology standpoint. Manage SOPs, Knowledge documents, KB articles. Implement technical methodology improvement from past failures and learnings.
2. Restoration and Resolution: Identify the network issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome.
3.Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 Network SME and support the troubleshooting process, if there is a bridge, continue on the bridge along with the SME. This support includes coordination with 3rd party network vendor technicians.
4. Process Compliance:
- Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented etc. and update the tickets regularly as per the defined process
- Prepare a detailed report on the plan of action for the existing tickets for the next shift engineer (Shift Handover Report)
- Followthrough and execute the various Escalation Matrix (Vendor, Internal and Customer defined)
- Ensure tickets are closed post user/customer communication
- Maintain inventory of Network equipments and links
- Constantly track tickets for SLA adherence and escalate on deviations as defined in the process

  • SME - DevOps (DV2)

    1 week ago

    Bengaluru, India Microland Full time

    Required Skills Technology | Cisco R and S Network Expert - Level 3 Support Technology | Nexus Switch Expert - Level 3 Support Technology | ASA Firewall Expert - Level 3 Support Technology | Cisco WLAN Expert - Level 3 Support Technology | Meraki WLAN Expert - Level 3 Support Technology | F5 NLB Expert - Level 3 Support Technology | Versa SDWAN Expert -...

  • SME - DevOps (DV2)

    6 days ago

    Bengaluru, Karnataka, India Microland Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job Description:Required SkillsTechnology | Configuration, Release, Version Control|JenkinsTechnology | Configuration, Release, Version Control|GitTechnology | Cloud Platforms, Administration | Amazon Cloud Services (or AWS)Technology | (Operating) System Administration|Unix AdministrationTechnology | Operating System Shells|Bash Unix ShellTechnology |...

  • Sme - DevOps (Dv2)

    1 week ago

    Bengaluru, Karnataka, India Microland Full time

    **Required Skills**: Technology | Configuration, Release, Version Control|Jenkins Technology | Configuration, Release, Version Control|Git Technology | Cloud Platforms, Administration | Amazon Cloud Services (or AWS) Technology | (Operating) System Administration|Unix Administration Technology | Operating System Shells|Bash Unix Shell Technology |...

  • Sme - DevOps (Dv2)

    2 days ago

    Bengaluru, Karnataka, India Microland Full time

    **Required Skills**: Technology | Configuration, Release, Version Control|Jenkins Technology | Configuration, Release, Version Control|Git Technology | Cloud Platforms, Administration | Amazon Cloud Services (or AWS) Technology | (Operating) System Administration|Unix Administration Technology | Operating System Shells|Bash Unix Shell Technology |...

  • Associate Sme

    6 days ago

    Bengaluru, Karnataka, India Microland Full time

    **Required Skills**: Technology | Configuration, Release, Version Control|Jenkins Technology | Configuration, Release, Version Control|Git Technology | Cloud Platforms, Administration | Amazon Cloud Services (or AWS) Technology | (Operating) System Administration|Unix Administration Technology | Operating System Shells|Bash Unix Shell Technology |...

  • Associate Sme

    2 weeks ago

    Bengaluru, Karnataka, India Microland Full time

    : **Required Skills**: Technology | Configuration, Release, Version Control|Jenkins Technology | Configuration, Release, Version Control|Git Technology | Cloud Platforms, Administration | Amazon Cloud Services (or AWS) Technology | (Operating) System Administration|Unix Administration Technology | Operating System Shells|Bash Unix Shell Technology |...

  • Administrator - DevOps (Dv2)

    2 days ago

    Bengaluru, Karnataka, India Microland Full time

    **Required Skills**: Technology | Configuration, Release, Version Control|Jenkins Technology | Configuration, Release, Version Control|Git Technology | Cloud Platforms, Administration | Amazon Cloud Services (or AWS) Technology | (Operating) System Administration|Unix Administration Technology | Operating System Shells|Bash Unix Shell Technology |...

  • Sme - DevOps

    2 weeks ago

    Bengaluru, India Microland Full time

    Additional details **Level** - P3**Requirement location** - India - Bengaluru**Number of Position** - 1**Employment type** - ML**Cluster/Group** - Microland Delivery**Business Unit** - US**Department** - Cloud - Tech Ops**Job Description**: Required Skill Technology - DevOps Activities|Automating Build and Release Technology - DevOps...

  • Freelance Aws Certified DevOps Trainer

    6 days ago

    Bengaluru, India ansrsource Full time

    **Ansr**source is hiring Freelance **Subject Matter Experts with the professional expertise in AWS DevOps Training.** **SMEs must have the following credentials**: **Qualified SMEs must be AWS Certified Professional.** Subject Matter Knowledge in Cloud Technologies is Must. **Please note, this is a freelance opportunity with remote work and ample...

  • DevOps Sme

    9 hours ago

    Bengaluru, India Kyndryl Solutions Private Limited Full time

    **Why Kyndryl** Our world has never been more alive with opportunities and, at Kyndryl, we’re ready to seize them. We design, build, manage and modernize the mission-critical technology systems that the world depends on every day. Kyndryl is at the heart of progress — dedicated to helping companies and people grow strong. Our people are actively...