Incident & Major Incident Manager
1 day ago
TCS present an excellent opportunity for Incident & Major Incident ManagerJob Location: Kolkata , Bangalore, ChennaiExperience required : 8-10 yrsVirtual Interview date: 17-Dec-25 (Wednesday)Required Technical Skill SetProficient in Incident Management & Monitoring Tools, Basic knowledge of IT landscape – infrastructure, networks, and computing. Excellent Communication Skills, Problem Solving Skills, Leadership.Must-HaveITIL Foundation Certification; Experience in Handling Major Incident BridgesBasic Knowledge of IT LandscapeExcellent communication skillsProblem solving skillsOpen to 24/7 shiftGood-to-HaveKnowledge about all the ITSM processExperience in ServiceNow ToolResponsibility of / Expectations from the Role1 Handle incidents, Major Incidents and Problems on a regular basis2 Identifying and classifying incidents based on severity and impact on the business.3 Leading incident response teams and ensuring efficient communication with stakeholders.4 Coordinating the response to incidents, ensuring swift resolution and minimal impact on services5 Working closely with technical teams to understand and resolve incidents6 Communicating effectively with stakeholders about incident status, impact, and resolution progress7 Documenting incidents and their resolutions to facilitate future improvements.8 Escalating incidents to higher levels of management or external vendors when necessary.9 Managing the life cycle of all incidents from identification to resolution10 Conducting post-incident reviews to identify root causes and develop recommendations for prevention11 Analyzing incident data to identify trends and areas for improvementThe role requires a deep understanding of IT Service Management (ITSM) and Incident Management processes, along with strong problem-solving and communication skills.
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Incident & Major Incident Manager
21 hours ago
Bengaluru, India Tata Consultancy Services Full timeTCS present an excellent opportunity for Incident & Major Incident Manager Job Location: Kolkata , Bangalore, Chennai Experience required : 8-10 yrs Virtual Interview date: 17-Dec-25 (Wednesday) Required Technical Skill Set Proficient in Incident Management & Monitoring Tools, Basic knowledge of IT landscape – infrastructure, networks, and computing....
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Major Incident Manager
3 weeks ago
Bengaluru, India Growel Softech Private Limited Full timeJob Description We are seeking an experienced Major Incident Manager to manage and coordinate major incidents for our leading client, Bluescope Steel Limited. The role involves overseeing incident resolution, ensuring minimal business impact, and maintaining communication across global teams. Key Responsibilities: - Lead and manage major incidents, ensuring...
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Major Incident Manager
1 day ago
Bengaluru, India Tata Consultancy Services Full timeTCS Walk-In Drive at Bangalore!Please apply if you are interested!Walk In Drive Date: 20th Dec 2025Walk In Drive Time: 09:00 AM – 1:00 PMJob title: Major Incident ManagementLocation: BangaloreExperience: 4-6 YearsResponsibilities:As a Major Incident Manager, your responsibilities will include:• Managing Major Incidents, ensuring that they are logged,...
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Major Incident Manager
1 day ago
Bengaluru, India Tata Consultancy Services Full timeTCS Walk-In Drive at Bangalore!Please apply if you are interested!Walk In Drive Date: 20th Dec 2025Walk In Drive Time: 09:00 AM – 1:00 PMJob title: Major Incident ManagementLocation: BangaloreExperience: 4-6 YearsResponsibilities:As a Major Incident Manager, your responsibilities will include:• Managing Major Incidents, ensuring that they are logged,...
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Major Incident Manager
1 day ago
Bengaluru, India Tata Consultancy Services Full timeTCS Walk-In Drive at Bangalore!Please apply if you are interested!Walk In Drive Date: 20th Dec 2025Walk In Drive Time: 09:00 AM – 1:00 PMJob title: Major Incident ManagementLocation: BangaloreExperience: 4-6 YearsResponsibilities:As a Major Incident Manager, your responsibilities will include:• Managing Major Incidents, ensuring that they are logged,...
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Major Incident Manager
1 day ago
Bengaluru, India Tata Consultancy Services Full timeTCS Walk-In Drive at Bangalore! Please apply if you are interested! Walk In Drive Date: 20th Dec 2025 Walk In Drive Time: 09:00 AM – 1:00 PM Job title: Major Incident Management Location: Bangalore Experience: 4-6 Years Responsibilities: As a Major Incident Manager, your responsibilities will include: • Managing Major Incidents, ensuring that they are...
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Major Incident Manager
21 hours ago
Bengaluru, India Tata Consultancy Services Full timeTCS Walk-In Drive at Bangalore! Please apply if you are interested! Walk In Drive Date: 20th Dec 2025 Walk In Drive Time: 09:00 AM – 1:00 PM Job title: Major Incident Management Location: Bangalore Experience: 4-6 Years Responsibilities: As a Major Incident Manager, your responsibilities will include: • Managing Major Incidents, ensuring that they are...
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Major Incident Manager
7 days ago
Bengaluru, India Persistent Systems Full timeAbout Position:We are seeking an experienced Major Incident Manager with strong ITIL and SIAM expertise to manage critical incidents across a multi-vendor environment. The role requires high-level ownership of service restoration plans, coordination of resolver groups, and effective communication during Priority 1 and Priority 2 incidents. You will lead...
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Major incident Management
1 week ago
Bengaluru, Karnataka, India Tata Consultancy Services Full time ₹ 4,00,000 - ₹ 12,00,000 per yearTCS is hiring for Major Incident Manager Professionals for Bangalore Location Job Role:Major Incident ManagerJob Experience:4 to 6 YearsJob Location:BangaloreInterview Mode:VirtualInterview Date:1st November, 2025What we are looking for:Must Have:Good communication Skills, Analytical and Time Management.Good to Have:ITIL CertificationExpectation from...
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Major Incident Manager
1 week ago
Bengaluru, India Persistent Systems Full timeAbout Position: We are seeking an experienced Major Incident Manager with strong ITIL and SIAM expertise to manage critical incidents across a multi-vendor environment. The role requires high-level ownership of service restoration plans, coordination of resolver groups, and effective communication during Priority 1 and Priority 2 incidents. You will lead...
