Business Analyst

1 month ago

Mumbai, India Spinach Experience Design Full time

**Immediate Hiring** for Business Analyst / Project Manager


Job Description


About the company:


Spinach Experience Design is a leading Mumbai-based UI UX product design and development company that partners with an entire gamut of clients ranging from global Fortune 500 companies, and listed MNCs to brave new funded or 0-1 startups. Our cutting-edge work features across 8 world markets showcasing our expertise across diverse sectors like travel, e-commerce, education, mediatech, healthcare, telecom, BFSI - insurance, mutual funds, wealthtech and pharma.

Our core services include Design Thinking workshops, Customer Experience(CX) Design, UX UI Research, Strategy and Design, Design Systems, Product Management, Mobile App Development and Web Development and more.


Responsibilities:


  • Work closely with stakeholders to understand the clients objectives, translating them into technical requirements.
  • Analyze existing systems, processes, and current workflows to identify areas for improvement or optimization.
  • Create detailed technical specifications or user stories outlining how the system should function from a technical standpoint, including data flow diagrams, system architecture, and integration points.
  • Work closely with clients and engineering leads to prioritize features.
  • Serve as a liaison between the client and engineering teams, facilitating communication and ensuring that both sides understand each other's perspectives.
  • Assist in defining test cases and acceptance criteria based on the original requirements.
  • Track key performance indicators (KPIs) to measure the success of the project and inform future iterations.
  • Keep all stakeholders informed about the progress and changes.


Skills:


  • Should have minimum of 4 years experience working as a technical business analyst
  • Solid understanding of technical concepts, including software development methodologies, database systems, and software architecture.
  • Great at communicating with technical and non-technical folks.
  • Expert level experience with ticket management tools like JIRA, Asana etc.
  • Great at documenting requirements, specifications, and other project artifacts.
  • Keen eye for detail and a commitment to excellence
  • Be willing to help your teammates, share your knowledge with them, and learn from them
  • Be open to receiving constructive feedback and turning it into process improvements


Appy now to join our team and help us shape the future of digital experiences


You can also choose to send in your resume to careers@spinachexperience.design

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