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Pacific Engineered Surfaces

1 month ago

Chennai, Tamil Nadu, India Pacific Engineered Surfaces Pvt,Ltd. Full time

Position Title: Manager - Special Projects (Founders' Office)

Department: Founders' Office / Strategy & Business Operations

Location: Hosur (with occasional travel abroad)

Reports To: Managing Director (MD)

About the Company:

Pacific Engineered Surfaces, one of India's Fastest-Growing quartz exporters, is powered by state-of-the-art Breton technology and a design-first approach.

We are redefining the global surfaces category with precision manufacturing, design-led aesthetics, and a rapidly expanding footprint. With one of the most advanced Breton quartz plants in the world, we are poised for the next wave of growth.

We are building a brand that is global, design-centric, and innovation-driven on this journey.

About the Role:

The Manager - Special Projects will be a strategic extension of the Managing Director's office, responsible for driving high-priority initiatives, business-critical projects, and operational improvements across the organization. This individual will work directly with the MD and cross-functional leadership teams, acting as an internal consultant, project manager, and operational problem-solver.

The role demands sharp business acumen, strong analytical abilities, proactive decision-making, excellent stakeholder management, and a strong sense of ownership. It offers unparalleled exposure to leadership decision-making, business strategy, cross-functional operations, and execution at a leadership level.

Key Responsibilities:

Strategic Project Management:

- Plan, track, and manage multiple strategic and operational projects concurrently as per directives from the MD.

- Ensure seamless execution of initiatives by defining project scopes, milestones, deliverables, and performance metrics.

- Drive alignment across departments to meet project goals and manage dependencies, risks, and escalations.

Business Analysis, Research & Insights:

- Conduct in-depth research, business benchmarking, and market analysis to support new initiatives, growth strategies, and operational improvements.

- Prepare executive summaries, business cases, feasibility studies, and insight reports for the MD's review.

Founders' Office Support & Decision Enablement:

- Act as a thought partner and operational enabler to the MD, attending critical meetings, preparing briefing notes, and ensuring timely follow-ups.

- Track business KPIs, operational metrics, and project milestones for regular leadership reviews.

Operational & Process Excellence:

- Identify process inefficiencies and operational bottlenecks across functions.

- Design and implement operational improvement initiatives, including process standardization, resource optimization, and digital enablement.

New Initiative & Business Launches:

- End-to-end ownership of launching new business initiatives, product categories, services, or regional expansions.

- Collaborate with internal teams and external vendors to manage deliverables, timelines, budgets, and communication plans.

Stakeholder & Cross-functional Coordination:

- Build strong working relationships with internal leadership, department heads, project owners, and external partners.

- Facilitate cross-functional collaboration to drive project execution, resolve conflicts, and manage priorities effectively.

Reporting, MIS & Business Reviews:

- Prepare dashboards, business reports, review presentations, and operational trackers for MD and leadership reviews.

- Ensure timely and accurate documentation of project progress, performance metrics, and outcomes.

Key Competencies & Skills Required:

- Strong strategic thinking, business analysis, and operational problem-solving skills

- Ability to manage multiple, high-impact projects with tight deadlines

- Outstanding communication, presentation, and interpersonal skills

- Entrepreneurial mindset with high ownership, initiative, and attention to detail

- Proficiency in MS Office (Excel, PowerPoint), Google Workspace, and project management tools (Asana, Trello, Notion, or equivalent)

- Strong stakeholder management and cross-functional leadership ability

- Ability to thrive in a fast-paced, high-growth, founder-led environment

- Process improvement and operational efficiency orientation

Qualifications & Experience:

- Bachelor's degree in Business Management, Engineering, Economics, or a related discipline

- MBA / PGDM in Premium B schools

- 3-6 years of experience in roles such as business operations, project management, management consulting, Founders' Office, or strategy execution

- Prior exposure to handling confidential, high-stakes projects and working directly with C-suite leadership is an advantage

- Experience in manufacturing, industrial products, or design-led industries will be a plus

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