Data Analyst

3 weeks ago

Gurugram, India System Soft Technologies Full time

About Us:

System Soft Technologies is a premier technology company providing exceptional consulting services and solutions that drive innovation, enhance business value, and boost competitiveness. For over 25 years, we have built trusted partnerships with our clients, helping us grow into a $200MM+ enterprise. With the collective resources of over 1,200 associates covering the full spectrum of IT expertise, we anticipate and meet the unique needs of our clients, consistently delivering exceptional quality that exceeds expectations.



Job Summary:

Serves as a liaison between the business community and the IT organization in order to provide solutions that meets user needs. The analyst should develop and update Data Quality (DQ) protocols and DQ monitoring plan for electronic data submissions on a timely manner. You will work on various day-to-day operational tasks and interacts, as needed with the project manager and other staff members.




Location: Gurgaon (Hybrid-One day a week)

Duration: 12 Months +


eCommerce platform experience is a must.


Responsibilities:

  • Analyze large and complex datasets from various sources, including Redshift, to provide actionable insights for business stakeholders.
  • Create and maintain visually compelling and interactive Power BI dashboards and reports that track key business metrics, KPIs, and performance trends.
  • Collaborate closely with cross-functional teams (e.g., product, marketing, operations) to understand business needs and provide data-driven recommendations.
  • Perform deep dive analyses to identify trends, user behaviors, and opportunities for optimization across eCommerce platforms (desktop, mobile, and apps).
  • Conduct A/B testing analysis and provide insights to support product and marketing decision-making.
  • Work with engineering teams to ensure data accuracy, integrity, and consistency across all reporting and analytics systems.
  • Provide ad-hoc analysis and reporting to support business operations and strategic initiatives.
  • Translate complex data findings into clear, actionable insights for non-technical stakeholders.
  • Stay up-to-date with industry trends, new tools, and best practices in data analysis and eCommerce analytics.




Qualifications:

  • 5+ years of experience as a Data Analyst, with at least 3 years focused on eCommerce platforms.
  • Strong proficiency in Power BI for data visualization and reporting.
  • Solid experience with Redshift or similar cloud-based data warehouses.
  • Proven experience analyzing data from major eCommerce platforms, especially in the context of .com websites or mobile applications.
  • Advanced proficiency in SQL and experience with querying large datasets.
  • Familiarity with data analysis tools and languages, such as Python, R, or similar tools, is a plus.
  • Strong understanding of eCommerce metrics and KPIs, including conversion rates, customer lifetime value (CLTV), retention, and product performance.
  • Excellent problem-solving skills, with the ability to dive deep into data and extract meaningful insights.
  • Strong communication skills, with the ability to present complex data findings to non-technical stakeholders.
  • Ability to work independently and manage multiple projects in a fast-paced environment.




System Soft Technologies is a proud equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, sexual orientation, or any other characteristic protected by law.

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