Call Center Manager
9 hours ago
Job Description: Call Center Manager Job Title:Call Center Manager Location:[Specify Location] Salary:Up to ₹40,000 per month (based on experience) Experience Required:3–6 years in Call Center / BPO Operations Roles & Responsibilities: Manage day-to-day operations of the call center to ensure smooth functioning. Lead, motivate, and supervise team leaders and telecallers to achieve daily and monthly targets. Monitor call quality, productivity, attendance, and performance metrics. Develop and implement process improvements to enhance efficiency and service quality. Handle escalations from clients and customers professionally. Coordinate with HR for hiring, onboarding, training, and retention of agents. Prepare daily, weekly, and monthly performance reports and share with management. Ensure compliance with company policies, scripts, and quality standards. Conduct regular team meetings, feedback sessions, and performance reviews. Required Skills & Qualifications: Graduate/Postgraduate in any discipline (preferred). Proven experience as a Call Center Manager or similar leadership role. Strong leadership, communication, and people-management skills. Good understanding of call center KPIs and reporting. Ability to work under pressure and meet targets. Proficient in MS Excel, MIS reporting, and basic systems. What We Offer: Competitive salary up to ₹40,000 per month. Growth opportunities within the organization. Professional and supportive work environment.
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Branch Manager Call centre
3 weeks ago
New Delhi, India SMALL SIZED CALL CENTER Full timeCompany DescriptionA Mediumsized call center in Delhi NCRRole DescriptionOversees overall sales, customer service, and operations of the lubricant call center branch. Responsible for revenue targets and team management.Key Responsibilities:Manage telesales, field sales, and support teams.Drive sales targets for the branch.Monitor KPIs and conversion...
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Branch Manager Call centre
3 weeks ago
New Delhi, India SMALL SIZED CALL CENTER Full timeCompany DescriptionA Medium sized call center in Delhi NCRRole DescriptionOversees overall sales, customer service, and operations of the lubricant call center branch. Responsible for revenue targets and team management.Key Responsibilities:Manage telesales, field sales, and support teams.Drive sales targets for the branch.Monitor KPIs and conversion...
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Branch manager call centre
3 weeks ago
Delhi, India SMALL SIZED CALL CENTER Full timeCompany DescriptionA Mediumsized call center in Delhi NCRRole DescriptionOversees overall sales, customer service, and operations of the lubricant call center branch. Responsible for revenue targets and team management.Key Responsibilities:Manage telesales, field sales, and support teams.Drive sales targets for the branch.Monitor KPIs and conversion...
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Call Center Executive
2 weeks ago
Patparganj, Delhi, Delhi, India SHARP SIGHT CENTER Full timeManage large amounts of inbound and outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Seize opportunities to upsell services when they arise - Build sustainable relationships and engage...
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Call Center Head
10 hours ago
New Delhi, India Manipal Academy of Higher Education -MAHE, Manipal Full timeManipal Academy of Higher Education (MAHE)Position:Call Center Head Location:Manipal Academy of Higher Education (MAHE) – Manipal Team Size:16 CounsellorsAbout MAHE Call Center MAHE is establishing a technologically advanced call center, equipped with AI-enabled voicebot capabilities, to engage with prospective students and counsel them regarding over 400...
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Call Center Head
6 days ago
New Delhi, India Manipal Academy of Higher Education -MAHE, Manipal Full timeManipal Academy of Higher Education (MAHE)Position: Call Center HeadLocation: Manipal Academy of Higher Education (MAHE) – ManipalTeam Size: 16 CounsellorsAbout MAHE Call CenterMAHE is establishing a technologically advanced call center, equipped with AI-enabled voicebot capabilities, to engage with prospective students and counsel them regarding over 400...
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Call Center Head
5 days ago
New Delhi, India Manipal Academy of Higher Education -MAHE, Manipal Full timeManipal Academy of Higher Education (MAHE)Position: Call Center HeadLocation: Manipal Academy of Higher Education (MAHE) – ManipalTeam Size: 16 CounsellorsAbout MAHE Call CenterMAHE is establishing a technologically advanced call center, equipped with AI-enabled voicebot capabilities, to engage with prospective students and counsel them regarding over 400...
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Center Manager
2 weeks ago
New Delhi, India Progenesis IVF Fertility Center Full timeJob Description – Center Manager Document No.:PROG/HRD/25-26/FF 09/00 Pages:1–6 Job Title: Center Manager Department: Center Operations Reporting To: COO Job Location: As Assigned Who We Are At Progenesis, we are a team of experts committed to addressing infertility challenges and supporting couples on their journey to parenthood. Since 2014, we have...
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Center Manager
5 days ago
New Delhi, India Ferty9 Fertility Center Full timeJob Type: Full-TimeReports To: GM – OperationsLocations Hiring: Kurnool, Secunderabad, KukatpallyIndustry: Only health CareAbout Ferty9 Fertility CenterFerty9 is one of South India’s leading IVF chains and the 3rd largest in India, with over a decade of expertise in fertility care. We are committed to delivering safe, transparent, and compassionate...
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Center Manager
6 days ago
New Delhi, India Progenesis IVF Fertility Center Full timeWhat you will do / Job Responsibility A. Operational: 1. Over all Daily Operations and Administration Management. 2. Devise and implement action plans for achievement of financial targets of the center. 3. Floor Management 4. Keep track of the patients- progress and keep the referring OB-GYN Specialists informed at periodic intervals. 5. Oversee the...
