Senior Consultant

2 days ago

New Delhi, India Boston Consulting Group (BCG) Full time

About us

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting, technology and design, corporate and digital ventures, and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.



Role profile:

As a Senior Consultant, you will be pivotal in advising our clients on their Global Business Services and Digital Operations strategies. You will engage directly with clients, providing insights and recommendations on digitalizing support functions, enterprise talent sourcing strategy, and operating models for Centers of Excellence and Digital Hubs.


Key Responsibilities:

  • Led the design and implementation of global business services strategies, including operating models, future shared services, and outsourcing and ecosystem advisory at client organizations.
  • Spearheaded the digitalization process of client support functions, leveraging innovative technologies and approaches to enhance efficiency and productivity.
  • Drive the development and execution of enterprise talent sourcing strategies that align with client's business needs and market trends.
  • Design and oversee the establishment of Centers of Excellence and Digital Hubs at client locations, defining their strategic alignment and operating models.
  • Create a futuristic digital operations service offering for IT/ITeS players, identifying new market opportunities and developing competitive strategies.
  • Build strong, collaborative relationships with clients, understand their unique needs, and provide tailored strategic advice.


Minimum Qualifications:

  • Experience in strategy consulting, specifically related to global business services and digital operations.
  • Proven experience in digital transformation, including the digitalization of support functions such as Finance, HR, Procurement, and Core Operations.
  • Demonstrated success in talent sourcing strategy, shared services, outsourcing advisory, and establishing Centers of Excellence or Digital Hubs.
  • Deep understanding of the IT/ITeS industry, with experience in creating service offerings


Preferred Qualifications:

  • Demonstrated ability to manage complex client engagements, balancing the needs of multiple stakeholders.
  • Excellent critical thinking skills, combined with strategic acumen and creativity.
  • Strong problem-solving skills, with a proactive mindset to anticipate and mitigate potential issues.
  • Exceptional communication and presentation skills, with the ability to engage effectively with clients at all levels.
  • Ability to thrive in a fast-paced, dynamic, and client-focused environment.

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