Key Account Manager

2 weeks ago


New Delhi, India Foxtale Full time

Location:Mumbai – Andheri East, MIDC Experience:5+ years (Mandatory: Beauty marketplace experience)Role OverviewThe Key Account Manager will be responsible for driving end-to-end revenue, growth, and execution across Foxtale’s key beauty marketplace partners— Nykaa, Tira, etc , and other emerging platforms. This role requires deep category knowledge, strong commercial acumen, and hands-on experience managing relationships and business operations on large beauty marketplaces.Key Responsibilities1. Business Ownership & Revenue GrowthOwn the P&L for Nykaa, Tira, and other beauty marketplaces. Build annual/quarterly sales plans and deliver revenue, margin, and profitability targets. Identify growth opportunities through assortment expansion, pricing strategies, and demand planning. 2. Relationship ManagementAct as the primary point of contact for category teams, vendor managers, and platform stakeholders. Lead joint business planning, negotiate terms, and drive platform-led marketing collaborations. 3. Marketplace OperationsOversee listing creation, catalog hygiene, inventory planning, and order fulfilment. Coordinate with internal supply chain and warehouse teams to maintain optimal stock levels. Ensure operational KPIs—OTIF, return rates, fill rates—are consistently met. 4. Marketing & Visibility ExecutionPlan and execute platform promotions, visibility campaigns, and new product launches. Collaborate with internal brand & performance teams to optimize sponsored ads, SEO, and merchandising. Track ROI and optimize spends across AMS / CPP / display ads. 5. Data & AnalyticsAnalyze sales performance, category trends, consumer behavior, and competitor activity. Deliver weekly/monthly dashboards with actionable insights. Utilize marketplace analytics tools to improve traffic, conversions, and repeat rates.Mandatory Requirements5+ years of experiencemanaging marketplaces, preferably inbeauty/personal care . Strong hands-on experience withNykaa / Tira(must have managed them directly). Proven track record of revenue growth, relationship management, and operational excellence. Strong analytical skills with proficiency in Excel, reporting tools, and marketplace dashboards. Excellent communication, negotiation, and cross-functional collaboration abilities.Apply at shreya.mallick@foxtale.in


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