GBS Manager

Tittle - Manager - source & screen

About randstad enterprise :

As the leading global talent solutions provider, Randstad Enterprise enables companies to create sustainable business value and agility by keeping people at the heart of their organizations. Part of Randstad N.V., we combine unmatched talent data and market insights with smart technologies and deep people expertise. Our integrated talent solutions — delivered by Randstad Advisory, Randstad Sourceright and Randstad RiseSmart — help companies build skilled and agile workforces that move their businesses forward.

Randstad Enterprise supports some of the world's most renowned brands to build their talent acquisition and management models that not only meet their business needs today but also in the future. We offer solutions in Europe, Middle East and Africa (EMEA) region, Asia Pacific (APAC) region as well as in North America (NAM) region. This results in a digital way of working and requires a proactive mind-set.

● Our solutions know no limits, we have proven experience delivering market-leading MSP, RPO, Total Talent, and Services

Procurement Solutions including technology, talent marketing, talent intelligence, and workforce consulting services.

● We create the best talent experience, from attraction to onboarding and onto ongoing career development, we

understand the human and digital touchpoints that compel talent to join and stay with a company.

● We know where the talent of tomorrow is, how they behave, what they are looking for, and how to build their loyalty

toward a specific company employer brand.

● We push the boundaries of our industry to be able to see around the corner for our clients, continually investing in

innovation to stay ahead in our market.

About team :

● As a Manager - Source & Screen, you will drive programs and processes to attract, hire, and develop top talent.

● You will directly manage, coach, and develop team members, providing day-to-day supervision.

● You will oversee team performance in a matrix environment to ensure client requirements and team/individual KPIs are met.

● Develop and maintain positive relationships with onsite partners and stakeholders, ensuring an excellent experience.

Purpose of the job :

As a Manager within Randstad Enterprise, you're at the forefront of acquisition, and stakeholder management. Your role is pivotal in delivering strategic value to our clients by providing expert guidance and insights into talent strategies. To lead a team of Sourcers and Screeners in attracting, hiring, and developing top talent, while ensuring client requirements and team/individual KPIs are met.

Roles and Responsibilities :

● Achieve team/unit productivity and quality goals.

● Manage a team of 15 to 20 resources.

● Shadow new hires through at least 2 full recruiting cycles and provide additional support as needed.

● Set daily production goals and expectations, and conduct brief huddles (3-5 minutes) to prepare for the day.

● Balance workload effectively.

● Conduct weekly one-on-one meetings (1-2 recruiters/day) with MOM documentation.●

Address challenges to help the team achieve their goals.

● Follow up on submissions with the account team and with each individual on post-interview updates and pending offers.

● Act as a liaison between the Sourcing Manager and your team, handling all activities, feedback, and outcomes.

○ Train and mentor team members to achieve individual and team goals.

○ Celebrate individual successes.

○ Send daily/weekly/monthly reports and dashboards to internal and onshore teams.

Competencies :

● Leadership and Management: Ability to directly manage, coach, and develop team members, providing day-to-day

supervision and ensuring team and individual KPIs are met.

● Talent Acquisition Expertise: Strong understanding of recruitment processes, including sourcing, screening, and

attracting top talent. Ability to drive programs and processes to achieve hiring goals.

● Performance Management: Capability to oversee team performance in a matrix environment, ensuring client

requirements are met and team members are performing effectively.

● Relationship Building: Skill in developing and maintaining positive relationships with onsite partners and stakeholders,

ensuring a positive experience for all involved.

● Communication and Collaboration: Excellent communication and interpersonal skills, with the ability to collaborate

effectively across teams and functions.

● Problem-Solving and Decision Making: Ability to analyze situations, identify problems, and make sound decisions to

achieve desired outcomes.

● Client Focus: Strong focus on meeting client needs and expectations, ensuring a high level of service and satisfaction.

● Adaptability and Flexibility: Ability to adapt to changing priorities and demands, and to work effectively in a fast-paced environment.

Job Requirements :

experience required

● Attention to detail, excellent communication, presentation, and customer service skills.

● Ability to make data-driven decisions.

● Strong global stakeholder management skills; experience with NAM stakeholders is a must.

● 8-10 years of recruiting/NAM staffing experience.

● At least 4+ years of experience managing a team of 20 members with excellent stakeholder management.

● A strong work ethic and commitment.