Capco Technologies

Executive Director Account Leadership & Large-Scale Delivery

Location: Bangalore, India

Industry: IT Services Banking & Financial Services (Data & AI Focus)

Role Overview:

We are seeking a visionary Executive Director to lead a $1015M portfolio in the Banking & Financial Services domain, with a strong focus on Data & AI-driven transformation. This role demands a strategic leader with deep expertise in management consulting, delivery leadership, client success, and presales solutioning.

As the portfolio leader, you will oversee large-scale delivery programs, manage P&L accountability, and serve as a trusted advisor to C-level executives at leading BFSI institutions. This is a unique opportunity for a senior leader to drive digital transformation, accelerate innovation, and shape the next generation of data-driven banking solutions.

Key & Portfolio Leadership:

- Lead and manage a $1015M portfolio, ensuring high-quality, on-time delivery across multiple BFSI client engagements.

- Oversee end-to-end program governance, including delivery assurance, risk management, compliance, and escalations.

- Continuously refine delivery methodologies (Agile, DevOps, Hybrid) to improve efficiency, scalability, and customer experience.

Client & Stakeholder Engagement:

- Act as the primary executive sponsor for senior client stakeholders, including C-suite leaders.

- Build and sustain strategic relationships, ensuring alignment between client vision and delivered outcomes.

- Conduct executive business reviews, driving client satisfaction, account retention, and long-term value creation.

Consulting & Transformation:

- Provide strategic advisory services on digital transformation, regulatory compliance, credit risk management, and AI adoption.

- Lead business process optimization, change management, and solution innovation initiatives for BFSI clients.

- Serve as a thought leader on Data, AI, Cloud, and Digital Banking transformation.

Sales, Presales & Business Growth:

- Partner with sales teams on account expansion, presales solutioning, and RFP leadership.

- Develop winning proposals and executive presentations, highlighting value propositions aligned with BFSI client priorities.

- Drive up-sell and cross-sell strategies, growing accounts beyond current scope.

P&L and Financial Governance:

- Own financial performance of a $1015M+ portfolio, ensuring revenue growth, margin optimization, and profitability.

- Track budget utilization, cost controls, and financial forecasting.

- Deliver consistent YoY growth through operational excellence and strategic account expansion.

Team Leadership & People Development:

- Lead and inspire large cross-functional teams of project managers, architects, consultants, and domain SMEs.

- Mentor next-generation leaders and foster a high-performance culture.

- Enable workforce planning, skills transformation, and succession planning to meet evolving client needs.

Innovation & Continuous Improvement:

- Embed Data & AI-driven solutions into client delivery and transformation journeys.

- Drive process standardization, automation, and digital-first practices across engagements.

- Champion a culture of innovation, continuous service improvement, and regulatory compliance in BFSI delivery.

Required Qualifications & Experience:

Education: Bachelors in IT, Computer Science, or related field; MBA/advanced degree 18+ years in IT Services/Management Consulting, with 10+ years in senior leadership roles.

- Proven track record in managing large-scale BFSI portfolios ($10M+), with a strong focus on Data & AI services.

- Demonstrated success in client leadership, delivery governance, presales, and large-team management across geographies.

- Experience in digital banking, regulatory compliance, AI/ML-driven credit and risk solutions is highly desirable.

Key Skills & Competencies:

- Leadership Excellence: Ability to lead large-scale delivery teams and drive organizational alignment.

- Client Advisory: Proven ability to engage C-level stakeholders and act as a trusted advisor.

- BFSI Expertise: Strong domain knowledge of regulations, credit risk, RWA, RoRWA, EL, and digital transformation in BFSI.

- Financial Acumen: Deep expertise in P&L ownership, portfolio growth, and profitability management.

- Presales & Growth Mindset: Strong solutioning and account expansion skills.

- Communication & Influence: Exceptional executive presence with strong negotiation and persuasion skills.