Accelleron - Project Specialist - SAP Platform
7 days ago
Description :We are seeking a Project Specialist to join our Central Operations team in Vadodara.In this role, you will provide comprehensive support to global projects for service operations, with a focus on Order to Cash (O2C) and Contract to Cash (C2C) management processes, ensuring smooth execution, compliance, and efficiency.You will collaborate closely with GPOs (Global process owners) , cross-functional teams across regions, contributing to ongoing projects, process improvements, and SAP S/4HANA system enhancements.In this position, you will report to the Division Support Manager within the Central Operations Team.Key Responsibilities :- Analyse and prioritize change requests in O2C and C2C processes.- Provide project support for O2C/C2C initiatives linked to other projects such as, spare part pricing condition, e-invoicing, tax clean-up, service requests and O2C and C2C form changes.- Enhancement of special processes such as warranty, return orders, intercompany processes, down payments, scrap handling, etc.- Identify process pain points through feedback and ticket monitoring, defining improvement initiatives.- Create user manuals, develop process documentation, and maintain process mapping in Signavio.- Monitor and support SAP upgrades related to sales and service processes.- Ensure compliance with global standards and contribute to continuous improvement in O2C operations.- Other topics linked to these processes, such as webinars, user acceptance testing, SAP upgrade and process changes newsletters.- Other tasks based on requirements.Your Background :- B.Tech/ MBA /Diploma in Engg. or other equivalent qualifications.- 3 years of experience on working on SAP or other ERP systems.- Hands-on experience with SAP S/4HANA, particularly in sales and service modules.- Experience in User Acceptance Testing (UATs) and system/process validation.- Strong problem-solving abilities with a results-driven mindset.- Excellent communication skills (written and spoken English).- Strong interpersonal skills with the ability to collaborate across diverse cultures.- Willingness to work in rotational shifts to support global time zones (ref:hirist.tech)
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