Social Media Blended Process Gurgaon: Upto

4 weeks ago


Gurugram, India KVC Consultants Ltd Full time

Job Description

:
Monitor, connect, converse, engage, and resolve customer queries/complaints received on social channels. To understand and adhere to social media etiquette and response times. To monitor and report on feedback and online reviews. Manage and coordinate escalated issues with appropriate stakeholders

Eligibility:


2+ years customer service experience, with at least 2 years handling Social Media customer service/ORM

Educational Qualification:

Any Graduate

Excellent verbal and written communication skills

Should have experience with social media.


Compensation : upto 7LPA


Shift: 24*7


Work Days: 5 days working with 2 days rotational offs


Job location: Gurgaon


To get your telephonic interview scheduled kindly call our expert H.R.'s or WhatsApp "Customer Care Gurgaon on the given numbers


*Simran

*Srishti

*Khushi


#NO PLACEMENT CAHRGES#


Regards,

HR team

KVC CONSULTANTS LTD



PF // ESIC Benefits & CABS




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