
Associate Technical Support Engineer
4 weeks ago
Job Description :
Key Responsibilities :
- Troubleshoot, debug, and optimize freight pay processes, ensuring smooth operations.
- Support front-end development tasks and resolve technical issues with Java SE and HTML.
- Troubleshoot and maintain Atomic Scheduling Tool for job execution and monitoring.
- Collaborate with internal teams, vendors, and stakeholders to resolve system issues effectively.
- Diagnose, document, and escalate unresolved issues to higher-level technical teams where necessary.
- Ensure high accuracy in reporting, reconciliation, and freight payment & Qualifications :
Associates degree in Information Technology, Computer Science, or related field (Bachelors :
1- 3 years of experience in technical support or system administration (preferably in logistics or freight pay Skills :
- Experience troubleshooting and supporting freight pay systems and ERP platforms.
- Strong knowledge of Atomic Scheduling Tool troubleshooting.
- Familiarity with freight payment workflows and ERP integration.
- Strong analytical and problem-solving skills.
(ref:hirist.tech)-
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