Site Reliability Engineer
1 month ago
Role Overview:
We are looking for a Mid-Senior Site Reliability Engineer to contribute to the design, development, and maintenance of our payment platforms. This role requires a strong background in development, hands-on experience with scalable, high-performance systems, and an understanding of the payments ecosystem. As a key member of the engineering team, you will work on building, optimizing, and maintaining platforms that drive secure, efficient, and reliable payment solutions.
Required Skills and Qualifications:
- 3-5 years of experience as an SRE, Platform Engineer, or DevOps Engineer, with a focus on large-scale, high-availability Enterprise systems.
- Experience with containerization technologies (OpenShift, Kubernetes) and orchestration tools.
- Proficient with monitoring tools such as Splunk, Datadog, or AWS CloudWatch for Application and Infrastructure Monitoring and performing Predictive Analysis.
- Solid understanding of security best practices for cloud and on-prem systems (e.g., encryption, access control, firewall management).
- Proficiency with payment protocols such as SWIFT, MTS, and ACH.
- Knowledge and experience with Mainframe systems for supporting legacy payments infrastructure and Java/IIB for supporting modernized payment applications.
- Familiarity with Glass box for tracking and analyzing customer interactions with payment systems.
- Experience with CI/CD tools (e.g., Jenkins, GitHub) for automating software builds and deployments.
- Experience in payment systems or banking platforms is a plus.
- Familiarity with industry standards and compliance regulations such as ISO20022, SEPA, and PCI-DSS.
- Proficient in AWS Cloud and cloud-native tools.
- Experience with on-premise infrastructure management (e.g., VMware, physical servers, network systems).
- Strong experience with Linux/Unix system administration and troubleshooting.
- Familiarity with Infrastructure as Code (IaC) tools like Terraform, CloudFormation, or Ansible.
- Perform root cause analysis (RCA) for recurring issues and implement long-term resolutions.
- Collaborate with internal and external teams to resolve escalated technical issues, ensuring minimal downtime and system reliability.
- Assist with patching, upgrades, and system configuration changes for the EPP and related platforms.
- Participate in on-call rotation to provide 24/7 support for critical systems.
- Strong problem-solving skills and the ability to troubleshoot complex production environments.
- Experience with Linux/Unix environments, basic shell scripting, and database queries.
- Excellent communication skills for cross-team collaboration and vendor interaction.
- Ability to work effectively in a fast-paced, high-demand environment.
Preferred Qualifications:
- Proven hands-on experience in managing Kubernetes and Terraform in real-world projects.
- Strong background in implementing and maintaining infrastructure automation and container orchestration solutions.
- Experience with payment gateways, fraud detection systems, or financial technologies.
- Familiarity with serverless architecture using AWS Lambda or similar technologies.
- Certification in AWS (e.g., AWS Certified Solutions Architect, DevOps Engineer).
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